Registered Behavior Technician and Front Desk Professional

May ****- present

Nov ****- feb ****

Jennifer Jimenez

**** ********** **

210-***-**** • *********@******.***

Registered behavior technician

• Implement individualized behavior intervention plans under the supervision of a Board Certified Behavior Analyst (BCBA). • Provide 1:1 Applied Behavior Analysis (ABA) therapy to children and/or adolescents with autism spectrum disorder and other developmental disabilities. •Collect and record accurate data on client progress, behavior, and skill acquisition. • Support the development of communication, social, daily living, and coping skills. • Utilize positive reinforcement strategies to promote appropriate behaviors and reduce challenging behaviors. • Collaborate with parents, caregivers, and clinical team members to ensure consistency of interventions across environments. • Maintain confidentiality and adhere to ethical standards and professional guidelines set by the BACB.

Work Experience

Registered behavior technician

Behavioral innovations

• Applied Behavior Analysis (ABA) therapy

• Behavior intervention & management

• Data collection & progress tracking

• Positive reinforcement strategies

• Communication & social skill building

• Collaboration with BCBAs, parents, and caregivers

• Crisis intervention & de-escalation techniques

• Session planning & implementation

• Patience, empathy, and active listening

• Confidentiality & adherence to BACB ethical standards Front desk agent

Embassy suites hotel

• Greeted guests with professionalism and hospitality, ensuring a welcoming first impression.

• Handled check-in and check-out procedures efficiently while managing reservations and room assignments.

• Answered phones, responded to inquiries, and provided detailed information about hotel services and local attractions.

• Resolved guest concerns promptly to ensure satisfaction and maintain brand loyalty.

Oct. 2020- May 2021

Aug 2022- present

• Processed payments accurately, balancing cash and credit transactions at the end of shifts.

• Coordinated with housekeeping and maintenance teams to ensure rooms were ready and guest requests were fulfilled.

• Maintained detailed records in property management systems (PMS) to support smooth daily operations.

• Demonstrated knowledge of Embassy Suites brand standards, delivering consistent and high-quality guest experiences.

Cashier

Chick-fil-A

Provided friendly and efficient customer service in a fast-paced, high- volume restaurant environment.

• Accurately processed cash, credit, and mobile payments while balancing cash drawer.

• Assisted guests with menu questions, orders, and special requests to ensure a positive dining experience.

• Maintained cleanliness and organization of front counter, dining area, and beverage stations.

• Worked collaboratively with team members to deliver quick and accurate service during peak hours.

• Upheld Chick-fil-A’s core values of hospitality, integrity, and service excellence.

References

Hannah Mendoza 210-***-****

Lauren Mendoza +1-210-***-****

Graciela Santellan +1-210-***-****

Education

Bachelor in psychology

Northwest Vista

Still working to get my bachelors

Other Activities

I enjoy playing volleyball and currently a youth leader at my church

Contact this candidate