Customer Relations and Service Professional
Resume:
EDUCATION
SKILLS
EXPERIENCE
Interpersonal
Critical Thinking
Analytical
Integrity
Dependability
Honorable
Paid attention to detail while inserting advertisements into newspapers. Folded, bagged and rubberbanded newspapers. Provided excellent customer service when delivering newspapers to customers in the Santiam Canyon area. Kept area clean and organized for optimal efficiency. Procured a routine for maximum effectiveness. Composed a route to ensure economic profitability. Gannet Salem, OR 9/2022 to 1/2024
NEWSPAPER DELIVERY DRIVER
Chemeketa Community College
I am an eager professional seeking a position in customer relations, support, or service, where I can apply my knowledge and skills. Experienced in handling customer inquiries and resolving customer complaints. I have strong interpersonal and problem-solving skills. Reliable, detail-oriented, and adapt quickly, mastering new concepts and technologies. Excellent team player that works equally as well independently.
TONI K. HAYS
**********@***.***
21367 N. Santiam Hwy SE
Stayton, OR 97383
Active listening
Communication
Organization
Proactive
Computer knowledge
Microsoft Office
Salem, OR
Associates of Applied Science
Majoring in Business Management and Accounting; Minoring in Procurement and Supply Chain Management
Expected Graduation: June of 2029
Relevant Coursework: Tax Prep, Payroll, Government Accounting, Entrepreneurship, and Small Business Management
Continued on next page
Ensured safety of the school bus and passengers. Contributed to route adjustments for best efficiency. Maintained a clean and sanitary environment. Used computer and technological knowledge to review camera data and report issues. Applied mechanical skills and innovation by installing camera systems and repairing seats on the buses. Demonstrated versatility by managing multiple responsibilities simultaneously by being able to focus attention on many tasks at once.
SCHOOL BUS DRIVER PLUS
EXPERIENCE CONTINUED
First Student Inc. Woodburn, OR 9/2016 to 5/2018
SCHOOL BUS DRIVER
Mid-Columbia Bus Co. Stayton, OR 1/2016 to 8/2016
Maintained a clean and safe environment for passengers. Performed regular system checks to ensure proper bus performance and alerted mechanics of any issues. Quickly resolved any conflicts between passengers. Followed all state and federal laws and company policies. Assisted physically and mentally impaired passengers on and off bus. Implemented appropriate disciplinary action when passengers did not follow rules. Demonstrated being dynamic by quickly adapting to different routes day to day depending on where there was a need.
SCHOOL BUS DRIVER
First Student Inc. Stayton, OR 3/2014 to 6/2015
Tested for and obtained appropriate permits, licenses, endorsements, and certifications to become a school bus driver. Attended classes and driver training, as well as learning and implemented safe driving practices. Demonstrated dependability by being on time to work and each bus stop.
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