ADOLPHINE PHINA
CURRICULUM TJIVEZE
VITAE
********@*****.***
LANGUAGES
ID Number: 741********
Gender: Female
Nationality: Namibian
Marital Status: Single
Criminal Record: None
Driver License: Code B
PERSONAL
DETAILS
Grade 12 Certificate 1995
Cornelius Goreseb Secondary
School
SUMMARY
Successful sales professional with 20+ years experience in large scale and retail environments .Implement cost control measures to ensure operations remain within company targets,Maximize bottom -line performance through P
& L sales,collection,staff management loss control and inventory management initiatives,Demonstrate a strong ability to oversee and direct the work of team members,train and evaluate staff,and participate in strategic planing. WORK EXPERIENCE
Manager House & Home OK furniture October 2022 – April 2025
Directed recruitment,training staff development initiatives to maximize productivity and revenue potential through development of a sales team.
Ability to oversee overall operations in the store.
Increase store revenues by cultivating new customer-oriented providing supervisor service and applying pricing strategies and up-selling techniques
Controlling expenses and profitability,Administered daily operations to ensure policies were adhered to and understood by all staff,Achieving sales budged and GP,
Manager Furnmart (PTY) Limited Nov 2002 – August 2020
Achieving sales/collection target by 100% monthly
Recruiting,training,and supervising new team members maintaining a 95% staff retention rate.
Problem solving,Analytical thinker,Excellent crisis manament
Delivering monthly executive summaries and financial reports enabling data-driven decisions and cutting cost by 15%
Shop display and general housekeeping
Security and safety in terms of company policy and procedures Debtors Clerk & Credit Manager Furnmart (Pty)
Limited Jan 1999 – Nov 2002
Ensure that all new credit purchase is completed correct
Control all the daily duties for the debtors and cashiers
Ensure no cash shortage and minimum cash queries
Ensure no queries with regards Petty cash controls
Always strive for 100% accuracy in credit application
Achieve daily/weekly/monthly collection target as well as reducing opening figures accounts and areas
Balance cash and baking daily
Ensure no queries with regards to monies refunded to customers EDUCATION
English - Good
Otjiherero – Good
Afrikaans – Fair
Oshiwambo – Fair
Damara/Nama – Fair
P O Box 59739, Bachbrecht
Windhoek
CONTACT
REFERENCES
ACHIEVEMENT &
Mr. Werner Brandt
Head of Admin Management
Officer
Cell: +264-**-***-****
Tel: +264 418 922
Andre Hannekom
Regional Manager
Cell: +264-**-***-****
Tel:+264-**-***-***
Ms. Maria Efraim
Operation Manager
Cell: 081*******
Long Service Award 2o Years
Furnmart (Pty) Limited
Certificate in Stock Menus & Reports 2005
Furnmart (Pty) Limited
Certificate in Customer Service 2004
Furnmart (Pty) Limited
Certificate in IR Disciplinary Procedures 2004
Furnmart (Pty) Limited
Certificate in Theory of Debtors Management 2004 Furnmart (Pty) Limited
Certificate in ABC of selling & prospecting 2004 Furnmart (Pty) Limited
Certificate in Credit Management 2001
Furnmart (Pty) Limited
SKILLS PROFESSIONAL
TRAINING
Proficient in Microsoft Office
Good communication skills
Good Interpersonal skills
Excellent customer service
/care
Problem solving skills
Sales skills
Knowledge off CORE & JAVA
Time management
Attention to details
Accounts reconciliations
Strong leadership skills
Strong administrative skills