ERP Systems Analyst, Implementation Specialist, Configuration Analyst

MICHAEL MUNYANEZA

United States ********@*****.*** 503-***-**** linkedin.com/in/michael-munyaneza PROFESSIONAL SUMMARY

Fintech and enterprise systems leader with over eight years of experience delivering high volume technical implementations, complex system integrations, and digital transformation initiatives across ERP, core banking, and SaaS platforms. Proven ability to translate business requirements into secure, scalable technical solutions while leading cross functional teams through regulated, high impact environments. Experienced across program management, implementation leadership, and production support with a strong focus on operational stability and client outcomes.

CORE SKILLS

Enterprise Integrations: Workday Studio, Cloud Connect, EIB, Boomi, MuleSoft, NetSuite, Sage, GP, Viewpoint, CMiC, core banking systems

APIs & Data: REST, SOAP, GraphQL, JSON, XML, XSLT, XPath, data mapping and migration Cloud & Development: Microsoft Azure, SQL, Python, JavaScript Delivery & Leadership: Program management, technical implementations, Agile/Scrum, stakeholder and vendor management

Fintech Operations: Digital payments, AP automation, security and compliance aligned integrations PROFESSIONAL EXPERIENCE

QCash Financial, CUSO — Program Manager, Implementations January 2025 – Present Lead enterprise digital banking implementations across multiple credit union clients, managing end to end delivery from discovery through go live. Coordinate integrations between fintech platforms and core banking systems, ensuring security, performance, and member experience alignment. Partner with executive stakeholders, IT teams, and vendors to modernize service delivery and stabilize complex production environments. Idaho Central Credit Union — Digital Experience Systems Analyst March 2024 – January 2025 Owned operational support and optimization of the digital banking ecosystem serving a large member base. Led vendor integrations, platform upgrades, and data migrations across digital and core systems. Improved platform reliability and member adoption by resolving systemic issues and streamlining workflows. Corpay (formerly Nvoicepay) — Technical Implementation Leadership April 2019 – March 2024 Progressed from Tier 2 technical support to senior implementation leadership within a high growth fintech environment. Led high volume enterprise implementations, API integrations, and payment workflows while ensuring security and compliance standards were met. Managed and mentored implementation teams, stabilized failing projects through precise execution, and improved onboarding consistency through training and process improvement initiatives.

Papa Murphy’s International — Technical Support Specialist March 2018 – April 2019 Supported retail technology systems across franchise locations, troubleshooting POS, network, and operational tools to maintain business continuity.

Earlier Experience: IT Manager and IT Support roles across small business environments (2014 – 2018) EDUCATION

Epicodus — Programming Certificate

Clark College — Computer Science Coursework

CERTIFICATIONS

Workday Integrations Certification (In Progress)

Boomi Integration Developer Certification (In Progress)