Multifaceted Professional with Strong Customer & Ops Skills

Kendrick Stewart

Dallas, TX ***** +1-972-***-**** ********.**********@*****.***

Professional Summary

I can be a great asset for your company. I have experience in many di erent areas and I am very wonderful with working with people. Willing to relocate: Anywhere

Work Experience

Delivery Driver Uber

Uber Dallas, TX

May 2025 to Present

• I pick up people in the the DFW Metropolitan area and drive them there destination.

• I also deliver packages to people in the DFW Metropolitan area Project Manager

Hilti Group Dallas, TX

January 2019 to April 2024

We made sure the design of the projects was up to standards and passed all code guidelines. I also read and studied the layout of the projects for re hazard blind spots.

We also had to pick and pull the orders

Manufacturing Engineer

Duro-Last Roo ng Dallas, TX

February 2013 to March 2018

• Responsible for getting the roo ng materials installed for jobs

• Trimmed and cut materials and hot-air weld materials together in preparation for projects we had Education

Computer science (College)

Remote

2024 to Present

Mechanical Engineering (Grad school)

Windham Dallas, TX

May 2007 to June 2007

High school diploma

James Madison High School Dallas, TX

April 1994 to May 1998

Skills

Customer support experience within e-commerce industry Phone customer support Auto estimating Microsoft Excel Sales

Warehouse experience - Warehouse experience (11-15 years) Phone call management Industrial equipment Individual consumer customer service Grocery store Forklift - Forklift operation experience (11-15 years) Mechanical Engineering Computer skills Managing customer accounts Quality Assurance Order picking Communication skills TIG welding Billing issue inquiries Reach truck Truck driving

Customer support - Customer support experience (11-15 years) Call center agent experience Supervising experience Call center experience Customer service through social media Phone etiquette Productivity software Welding Customer service Word processing SolidWorks Technical Pro ciency Improving customer support response time - Customer support response time improved (1-5%) Manufacturing Order picker Customer service manager experience Equipment installation Technical troubleshooting support Construction estimating Microsoft O ce Workplace health and safety regulatory compliance Managing teams in a customer support role - Largest customer support team managed (1-5 team members) Order processing RF scanner Organizational skills Quality control Distribution center Time management Account management Product Development Languages

English

Certi cations and Licenses

OSHA 30

Driver's License

Pallet Jack Certi cation

Forklift Certi cation

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