Entry-Level IT Support Professional

FANFAN JANVIER

954-***-**** **********@*****.*** Boynton, FL

Professional Summary

Versatile professional with experience in real estate, leasing, and IT support. Skilled in customer service, property leasing, and troubleshooting technical issues while maintaining strong attention to detail and organization. Known for strong communication, problem-solving abilities, and providing reliable support to clients, tenants, and team members.

Professional Experience

Selected Homes Realty LLC

West Palm Beach, FL

Title…….Jan 2024-Present

● Sales Associates-Listing and Marketing property, creating property listing photographing homes and listing on the MLS.

● Arranging and conducting homes tours for prospective buyers.

● Mediating between buyers and sellers to negotiate price and term and assisting with closing documents. Florida All line Public Adjuster

West Palm Beach, FL

Title…….2021– Present

● Resolved Property claims, assisting clients with such claims as flood damage, windstorm damage, water damage, hurricane damage, fire damage.

● Worked using Xactimate 28, take pictures of entire property, writing claim estimate, summit claims to insurance companies.

● Work directly with insurance company’s negotiated fair and equitable settlements with insurance carrier. Goldmind Financial Services Delray Beach FL

West Palm Beach, FL

Title…….

Resol 2016-current

● Prepared simple and complex tax returns for a variety of clients, including individuals, business.

● Wrote Insurance policies and explain remuneration process.

● Process the full cycle of accounting, accounts payables, accounts receivables, invoices, and payroll.

● Assisted customers with tax preparation, IRS audit, self-employed, business taxes, Itin filing. Wal-Mart Distribution Center. Shipping Coordinator West Palm Beach, FL

Title…….2006-2012

● As a shipping Coordinator my responsibilities are to get to work at 5:45 every morning check the paperwork, the quantities that have to be ship for the day, also keep track of the quantities that must be ship every hour.

● As a shipping Coordinator my responsibilities are to get to work at 5:45 every morning check the paperwork, the quantities that have to be ship for the day, also keep track of the quantities that must be ship every hour.

● Process the full cycle of accounting, accounts payables, accounts receivables, invoices, Culligan Water of West Palm Beach, FL Clerk Dispatch & Service Coordinator February West Palm Beach, FL

Title……. 2005-2006

● Answered and processed 100 + more incoming calls per day.

● Scheduled service calls for 10 technicians.

● Daily reviewed 20+ customer accounts to update service.

● Process the full cycle of accounting, accounts payables, accounts receivables, invoices, and payroll. Sprint PCS Boynton Beach, FL Customer Service/ Sales West Palm Beach, FL

Title…… 2001 to 2004

● Answered customers' questions regarding their Sprint account and provided phone purchasing information.

● Processed inventories on a daily basis for shipping and receiving orders.

● President’s Club Award Recipient twice for exceeding sales quotas.

● Successfully made cold calls, developed proposals and generated new business. Education

CompTIA Online A+ Certification Computer Technician 2023 Gold Coast Real-estate school Boca Raton FL Florida real estate license 2022 Central insurance school Kissimmee FL 320 Public Adjuster license 2019 Keiser College Fort Lauderdale, FL Diploma in Computer Networking 2000 Summary of Qualifications

• Fluent in written and oral communication of English, Creole, and Spanish

• Proficient in MS Word, Excel, Proseries, Crosslink, Drake, MyTaxPrep Office and NetSuite

• Management and administrative support skills

• Individual and business tax returns

Contact this candidate