IT Managment - Sr. IT Manager

AHMAD HAMMADI

*********@*****.*** +965-****-**** / +965-******** Kuwait

LinkedIn: linkedin.com/in/ahmadhammadi

Professional Summary

Distinguished IT Project Manager and Digital Transformation Expert with over 20 years of experience leading technology- driven business solutions. Proven ability to manage large-scale projects, drive strategic innovation, and deliver outcomes in high-pressure environments. Certified in Agile, Scrum, PMP, Azure, MCSE, VMWARE VCP-DCV, CCNP, Fortinet NSE and ITIL frameworks. Recognized for aligning IT services with enterprise goals to maximize operational efficiency and customer satisfaction.

Professional Experience

• Fasttelco (A Subsidiary of Ooredoo Kuwait) Sr. Project Manager (Nov 2025 – Present)

• Led nationwide digital projects, delivering high-speed connectivity to Kuwait’s schools.

• Deployed 4G/5G, Fiber, and SD-WAN solutions, ensuring 99.9% reliability and compliance.

• Partnered with MOE and C-level stakeholders to align technical goals with national plans.

• Managed multi-vendor systems and teams, ensuring on-time delivery across 100+ sites.

• Optimized network performance to support thousands of students and educators daily.

• Solutions By stc (A Subsidiary of stc Kuwait) Major Accounts Technical Manager (Aug 2022 – Nov 2025)

• Managed and created SLAs for 30+ major accounts, ensuring compliance and enhancing satisfaction by 15%.

• Directed SOC/NOC operations, enabling stable IT services across a high-profile client base.

• Produced transparent monthly reports that reinforced client trust and internal performance tracking.

• Collaborated with C-level stakeholders to tailor IT solutions to customer-specific needs.

• Awarded 'Top Learner of the Month' for continuous self-improvement and excellence.

• EDRAK United Company Project Manager (Jan 2021 – Aug 2022)

• Delivered digital transformation initiatives for the Ministry of Commerce and Industry.

• Managed timelines, budgets, resources, and vendor engagements effectively.

• Provided strategic guidance to senior executives regarding systems design and architecture.

• Ensured quality control through rigorous monitoring and risk assessments.

• Computer Data Networks (CDN) Project Manager (May 2020 – Jan 2021)

• Led strategic projects across multiple sectors, improving delivery cycles and team productivity.

• Defined project objectives, ensured on-time delivery, and optimized processes through continuous feedback loops.

• Quantum Solutions Company – Project Manager (May 2015 – May 2020)

• Spearheaded ISO-aligned projects, achieving a 20% productivity boost through process enhancements.

• Coached technical teams and maintained strict project documentation protocols.

• Global Clearinghouse Systems (GCS) / Agility – Senior Systems Engineer (Nov 2008 – May 2015)

• Modernized and maintained IT infrastructure for Kuwait Customs.

• Led network operations and maintained cybersecurity protocols.

• Speedy Enterprise Trading & Contracting Co. – Senior Systems Engineer (Mar 2008 – Nov 2008)

• Supported national MOE projects, managed site engineering and technical documentation.

• Zak Solutions – Project Supervisor (MOE) (Nov 2006 – Mar 2008)

• Supervised 20+ engineers across MOE sites.

• Managed and increased engineers' facilities and tools for efficiency.

• Received certificates of appreciation from multiple Kuwaiti schools.

• Al-Kazemi Int’l Co. – IT Systems Engineer & Project Coordinator (May 2005 – Nov 2006)

• Provided software support, OS installation, upgrades, and configuration.

• Followed up on government projects and tenders (KOC, KNPC, etc.).

• Planned daily tasks and delegated work to site engineers.

• Created performance and detailed reports for top management.

• Green Moon International – Systems Engineer (Sep 2003 – Jul 2004)

• Configured and administered company networks (LAN) and servers.

• Managed network support, file and printer sharing, and migrations.

• Ensured compliance with software licensing and network security.

• ITC Company – IT Specialist & ICDL Trainer (Aug 1998 – Aug 2003)

• Microsoft Office Trainer and ICDL instructor.

• Ensured software licensing compliance and network security.

• Network administration and software support.

Education

Bachelor of Engineering – Control Systems & Computer Engineering Ain Shams University, Cairo, Egypt — Graduated: 2003 Certifications

• PMP – Project Management Professional

• Agile Certified Practitioner (PMI-ACP) (In Progress)

• ITIL V3 – Service Management

• VMware VCP (v5, v6, v6.5-DCV)

• Cisco CCNP

• Microsoft MCSE Azure Specialist Cloud Infrastructure

• Scrum Fundamentals Certified

• Six Sigma Yellow Belt

Skills

• Project Management: Agile, Waterfall, Scrum, PMP

• Leadership: Team Coaching, Cross-functional Teams, Stakeholder Engagement

• Digital Transformation: Cloud Migration, IT Modernization, Change Management

• Technical Expertise: MS Project, Jira, VMware, Cisco, Trello, Azure, Windows Server

• Networking & Security: SOC/NOC Ops, Firewall, VPN, MPLS, Cybersecurity Protocols

• Communication: Vendor Negotiation, Technical Presentations, Documentation. Achievements

• Awarded 'Top Learner of the Month' – STC Kuwait.

• Multiple Certificates of Appreciation – Ministry of Education, Kuwait.

• Led 25+ enterprise projects with budgets up to $5M USD.

• Contributed to long-term national infrastructure projects (e.g., Kuwait Customs Modernization). References

Available upon request

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