Dynamic Marketing and Programs Professional

**** ***** ****** ******, *******, IL. ***** 773-***-**** ******************@*****.***

PROFESSIONAL SUMMARY

Personable, versatile and creative professional offering key competencies in promotion/marketing/sales, program/project management, workforce development, office administration, training/instruction, development and research, and event planning. Over five years in education, non-profit, social service and community-oriented environments. Strong background in desktop publishing, word processing, spreadsheets and internet.

MARKETING SALES PROMOTIONS

Consulted and advised clients in workforce development strategies, such as resume writing, job search and interview techniques.

Successfully promoted products through in-store sales strategies involving tastings and demonstrations. Greeted customers and conducted presentations.

Promoted and increased attendance in computer classes utilizing word-of-mouth, flyers, public relations and referrals. Designed and produced flyers for distribution utilizing desktop publishing software.

Sold ad space for various client’s ad books as fundraising effort to promote events and increase attendance.

Developed marketing strategies and promotions for a start-up selling postcard products to Stationary, Gift and Paper product markets through trade shows and other venues.

Sold exhibit space nationally for trade show Company in professional health & beauty aids industry. Promoted hair competition to beauty and barber schools nationally.

PROGRAM DEVELOPMENT/MANAGEMENT

Broad experience in curriculum/program development, proposal/grant writing, research and development, instruction, training, career services, job readiness, adult education, and case management with diverse, at-risk and special needs populations.

Able to bring together diverse individuals to form a unified, cross-functional team and motivate them to identify personally with key objectives. Solid record with the capacity to work with different external organizations and stakeholders (private and public).

Function effectively autonomously or as a team member who is self-motivated and cognizant of time and budget and compliance constraints in managing multiple projects, company/corporation or grant-funded programs.

TRAINING/INSTRUCTION

Track record of delivering effective, informational presentations and providing guidance, direction, and creating goals to at-risk youth and adults that are attainable and measurable, specific and have target dates.

Provided individualized instruction and consultation at a church community center offering free services to attendees (adults and youth) in basic computer and internet literacy and job readiness skills.

Developed curriculum, implemented instruction techniques and facilitated workforce development classes for Welfare-to-Work (WTW), Chicago Housing Authority (CHA) Summer Youth Employment, ex-offenders, and women residential homeless shelter programs. Program curriculum included job readiness skill development such as; employment application procedures, resume writing, interview preparation, job retention, proactive communication, and conflict resolution skills, self-sufficiency development, and adult education (GED) to effectively integrate participants into the workforce and achieve self-sufficiency.

Conducted research and training, developed curriculum, and acquired corporate and state government funding to implement a pilot program, the “ABC’s of Hepatitis” through the Georgia Doty Health Education Fund, to selected Chicago Public Schools and the Illinois Department of Corrections Adult and Juvenile Transitional Centers.

Provided remedial instruction to Special Education students (K-8 grade level) in group and individual settings. Participated in multidisciplinary team staffings and developed Individual Educational Plans (IEPs).

Initiated employee mentor job training program to newly hired case managers for PSI Services Inc., a child welfare agency. Participated as a mentor. Awarded Employee of the Year (1992).

CASE MANAGEMENT

Customer-oriented with demonstrated ability to develop instant rapport and build lasting relationships with new and existing clients through maximum attention to detail focused on determining their real needs, then providing services beyond expectations based on consistent and comprehensive follow-up.

Performed basic life skills and career inventory assessments; coordinated career exploration activities and created Individual Plans (IPs).

Counseled at-risk youth, young adults and school-aged parents who have dropped out of school

for the purpose of encouraging their GED completion, return to school and career/vocational

opportunities suitable to their lifestyles, career and employment goals.

Provided home healthcare services, such as: cleaning, cooking, bathing and dressing to elderly client.

WORK HISTORY

2020-Present Sales/Marketing Consultant. Squeeze Herbal Lemonade, LLC., Chicago, IL.

2017– 2022 Homemaker. Addus Home Healthcare, Chicago, IL.

2014 - 2016 Promotion/Demonstration. Tallgrass Talent Agency, Indianapolis, IN. (Contractual)

2009 - 2014 Technology Instructor. Congregational Church of Park Manor, Chicago, IL. (Contractual)

June-Sept 2009 Job Readiness Trainer/Case Manager. Employment & Employer Services, Inc., Chicago, IL. (Contractual-Summer program)

2007-2008Program Manager. Club Z, Arlington Heights, IL. (Contractual)

2002-2006 Director, Research & Development. Georgia Doty Health Education Fund, Chicago, IL. (Contractual)

2004-2006 GED/Technology Instructor. St. Elizabeth Catholic Worker, Chicago,

IL. (Contractual)

2000-2002 Workforce Development Trainer. Dynamic Educational Systems, Inc., Chicago,

IL.

1994-1999 Special Education Teacher. Adam Clayton Powell School, Chicago, IL

1990-1994 Case Manager II. PSI Services, Inc., Chicago, IL.

1987-1990 Operations Manager. VIA-FOTO, Inc., New York, NY.

EDUCATION

Nine (9) graduate credits in Educational Leadership and Supervision. NE Illinois University, Chicago, IL.

M.S. Special Education. Dominican University, River Forest, IL.

B.A. Humanities. Minor: Advertising. Columbia College, Chicago, IL.

CERTIFICATES

2022 Illinois Food Sanitation and Illinois Basset (Beverage Alcohol Sellers and Servers Education and Training Card)

VOLUNTEER/AFFLIATIONS

2015-2017 Volunteer. Jazz Club Tour, Jazz Institute of Chicago, Chicago, IL.

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