PH
PROFESSIONAL SUMMARY
P A T R I C I A
HA R N E S S
*****************@*****.***
PO Box 825
Tonto Basin, AZ 85553
Friendly and customer-focused Server with strong interpersonal talents and POS system proficiency. Comfortable working independently and as part of team. Works well in fast-paced, high-volume environment.
SKILLS
Server training Food delivery
Menu memorization Table setting
Table resetting Quality control
Supply restocking Order management
High-volume dining Food handling
Process payments Recommend menu items Bus tables Safe alcohol service EXPERIENCE
Server, Butcher Hook Restaurant and Bar, Dec 2019 - Jan 2020, Tonto Basin, AZ Transported food products, cleaned tables and counters, and stocked dining room supplies. Suggested menu choices such as daily specials and appetizers to increase sales and meet upsell targets.
Greeted all guests with a smile and friendly greeting. Answered phones and took phone orders for customer pick up or delivery. Upheld high sanitation and safety standards while delivering and serving food. Performed side work duties, such as cleaning and side work.
Entered orders, delivered food and beverages, and processed payments. Cleaned and reset tables quickly between each customer group. Fostered fun atmosphere and family-style work environment. Handled as many as 12 tables at once with high service quality. Sales Development Representative, Televerde, Dec 2018 - Jun 2019, Phoenix, Az Personalized outbound sales activities to improve results with targeted prospects. Leveraged CRM systems and other relevant tools to track targeted contacts and manage daily activities. Nurtured relationships with important customers to drive consistent growth and sustain business profits. Learned the needs of each customer to provide better product recommendations and increase sales chances.
Prepared smooth presentations and product demonstrations to showcase features and drive sales.
Studied products inside and out to understand features, designs and potential uses. Maintained customer records, using automated systems. Maintained relationships with existing customers while continuously prospecting for new business.
Prepared and submitted sales contracts for orders. EDUCATION
Diploma, Automotive
Rio Salado College - Phoenix, Az Graduated in top
5% of class.
Jun 2027