Data Entry Specialist

Christie A. Gibson

*************@*****.***

602-***-****

PROFILE

• 20 years of experience in clerical, administrative & customer service experience in diverse fields

• Proven ability to learn different computer systems in a short amount of time

• Strong aptitude for working effectively with the public SKILLS

Word, Excel, PowerPoint, Meeting Planner (Microsoft). 10-key by touch, Peoplesoft, Alpha/Numeric Data Entry (13800 KPH) with 99% accuracy. Typing 57 wpm with 98% accuracy. My best skill is the ability to provide excellent customer service, and a cheerful disposition. PROFESSIONAL EXPERIENCE

Consumer Cellular, Inc. October 2022 - Present

CAA 2

Provided excellent customer service and technical support to customers. Contributed to earning 16 JD Power Awards

Robert Half Agency

Solari - Remote April 2021 – March 2022

• Customer Service for Covid 19 (Scheduled vaccination appointments on behalf of Maricopa County Department of Health thru AZDHS website).

• Volunteered to work on the Eviction Prevention program for Maricopa and Pima County, City of Phoenix & DES.

Vitalant via Manpower

Reqroute Employment Agency

Cognizant Solutions – Remote Oct 2020 – March 2021

• Data Entry using customized software

TSYS Acquiring Solutions, Inc Tempe, AZ March 2012 – April 2019 CSR II, Managed Services

• Respond to high volume of phone calls from customers who require first resolution technical support

• Exceed statistical goals and standards set by management

• Maintain detailed and current knowledge of the company's products and services

• Able to navigate several proprietary applications and data entry systems

• Participate in “buddy” program for new hires

• Elected to serve as Safety Monitor

EDUCATION

Portland Christian High School Portland, OR Graduated 1985

Contact this candidate