Administrative Data Entry & Claims Specialist

Tearra Arroyo

Austin, TX 512-***-**** ************@*****.***

Professional Summary

Detail-oriented healthcare and administrative professional with 7+ years of experience in high-volume data entry, medical claims processing, and confidential records management. Proven ability to process 120+ claims daily with high accuracy, meet productivity benchmarks, and maintain strict HIPAA compliance in remote and fast-paced environments. Seeking a data entry or medical claims role. Core Skills

• High-Volume Data Entry (10-Key by Touch & No-Look)

• Medical Claims Processing (ICD-10, HCFA, UB-04)

• Accounts Receivable & Claims Review

• Insurance Verification & Eligibility

• HIPAA Compliance & Confidential Records Handling

• Fraud Detection & Documentation Review

• Appointment Scheduling & Calendar Management

• Microsoft Office (Excel, Word, Outlook)

• Remote Workflow & Time Management

Professional Experience

Administrative Operations Manager Independent Business — Austin, TX (2021–Present)

• Manage scheduling, client records, and payment processing for 100+ active clients.

• Maintained detailed digital records and ensured 100% confidentiality of client information.

• Handled daily data entry, reconciliation, and documentation with consistent accuracy.

• Operated in a fully remote, self-managed environment requiring strong organization and accountability.

Medical Claims Processor Veterans Financial Center — Austin, TX (2016–2021)

• Processed 120+ medical claims daily using ICD-10 and HCFA standards with high accuracy.

• Reviewed insurance eligibility and resolved discrepancies in compliance with federal guidelines.

• Maintained HIPAA compliance while handling large volumes of sensitive patient data.

• Consistently met or exceeded productivity benchmarks in a deadline-driven environment. Fraud Prevention Specialist Apple — Austin, TX (2015–2016)

• Analyzed financial account activity to identify and prevent fraudulent transactions.

• Documented case findings and collaborated with internal teams to ensure security compliance.

• Handled sensitive account information with strict adherence to privacy protocols. Application Support Specialist MAXIMUS — Austin, TX (2016)

• Processed Medicaid, SNAP, and public assistance applications with high accuracy.

• Verified applicant documentation and maintained electronic records.

• Met daily productivity quotas while providing professional customer communication. Education

Del Valle High School — Diploma

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