Detail-Oriented Data Entry & Validation Specialist
Resume:
**/**** - **/**** **** Entry/ Validation
Accurately entered, updated, and maintained confidential client and project data in company databases.
Verified data for accuracy and completeness, identifying and correcting discrepancies in a timely manner.
Managed high-volume data processing while meeting strict deadlines and productivity standards.
Maintained confidentiality and compliance with company policies and data protection regulations.
Generated reports and compiled information to support consulting projects and management review.
Communicated effectively with team members to clarify information and ensure data integrity.
Organized digital files and maintained structured record-keeping systems for efficient retrieval.
Utilized Microsoft Office and database management systems to track and update records.
Demonstrated strong attention to detail and independent work ethic in a fully remote environment.
08/2022 - 06/2024 Data Entry
PSLFProcessor, Williamsburg, KY
Contacted authorized officials (HR) and borrowers to verify incomplete or missing application information.
Entered and updated application data accurately in the system, ensuring integrity and completeness.
Verified employment qualifications and confirmed signatures of authorized officials and borrowers.
Approved or denied applications following established company procedures and compliance guidelines.
Collaborated with the Discrepancy Department to identify and correct data errors.
Maintained accurate records and documentation to support audits and reporting requirements.
Demonstrated attention to detail, strong organizational skills, and adherence to deadlines.
ESTHER NAJERA
505 Firstwood Pl UNIT A
El Paso, TX 79905
Phone: 915-***-****
Email: **************@*****.***
Objective
Detail-oriented and highly organized professional seeking a position that utilizes strong data management, administrative, and communication skills to support team efficiency, ensure accuracy, and contribute to overall organizational success in a dynamic work environment. Ability Summary
Reliable and flexible professional, bilingual in English and Spanish, available to work full-time or part-time, including weekdays, evenings, and weekends. Adaptable to varying schedules and committed to supporting team and organizational goals efficiently. Employment History
Communicated effectively with internal teams and external stakeholders to resolve issues promptly.
04/2021 - 05/2022 Customer Service
Insight Global, El Paso, TX
Answered inbound calls, accurately associating submitted documents with the appropriate case files.
Conducted outbound calls to verify the authenticity and completeness of submitted documentation.
Performed initial case reviews to ensure compliance with company procedures and standards.
Interacted with customers to provide clear, scripted information regarding products, services, and processes.
Addressed and resolved general customer inquiries and complaints professionally and efficiently.
Maintained accurate records of customer interactions, document verification, and case updates.
Collaborated with internal teams to escalate complex issues and ensure timely resolution.
Demonstrated strong attention to detail, communication skills, and adherence to organizational policies.
04/2021 - 04/2022 Reviewer /HELP DESK
FEMA/Insight global, El Paso, TX
Reviewed applicant documents to ensure accuracy, completeness, and compliance with procedures.
Answered inbound calls, accurately associating submitted documents with the correct case files.
Conducted outbound calls to verify the authenticity of submitted documentation.
Performed initial case reviews to assess application requirements and next steps.
Interacted with customers to provide clear, scripted information regarding services and processes.
Handled and resolved general customer inquiries and complaints in a professional manner.
Maintained detailed records of customer interactions, case updates, and document verification.
Collaborated with team members to escalate complex issues and ensure timely resolution.
Demonstrated strong attention to detail, organizational skills, and adherence to policies.
09/2019 - 10/2020 BAIL BOND AGENT(Receptionist/Office Assistant) EZ BAIL BONDS, El Paso, TX
Reviewed and organized client documents, ensuring accuracy and compliance.
Provided receptionist and customer service support, addressing inquiries professionally.
Handled financial transactions and maintained accurate records. Managed administrative tasks, including applications, warrants, AOI duties, and court communications.
Conducted warrant checks and supported jail-related administrative processes.
Demonstrated strong organizational, multitasking, and customer service skills in a fast-paced environment.
General High School Curriculum
High School Diploma
Puerta Del Cielo Christian Academy, El Paso, TX
Available to start immediately.
Education History
Additional Information
Detailed References
Graciela Murillo, Administrative Clerk
El Paso County Sheriffs Department
12013 Miguel Varelal
El Paso, TX 79936
Aileen Najera
Contact this candidate