Medical Billing & Coding Professional Available Now

TERESA ROBERSON

Holiday FL, ***** 727-***-**** ***************@*****.***

PROFESSIONAL PROFILE

Well-rounded professional backed by cross-functional supervisory, leadership, healthcare industry, and customer service experience. Able to provide timely and accurate data to ensure reimbursement for patient services. Follow policies, procedures, and guidelines to ensure consistent quality. Maintain and assure patient privacy and confidentiality.

Bilingual – English and Spanish.

Ultimate Medical Academy – HIPAA Essentials for Healthcare Professionals Certificate.

Lead by example and set high standards for performance.

Written and verbal communication skills to work with patients and healthcare providers.

Effective problem-solver and decision-maker, able to assess situations and identify solutions.

Pay close attention to detail for accurate and compliant documentation.

Communication Platforms – Zoom, Google Meet, and MS Teams.

Microsoft Office Applications – Word, Excel, and PowerPoint Type 65 WPM with data entry skills.

CERTIFICATIONS

American Safety and Health Institute (ASHI) Basic First Aid

CPR, AED, HIV/AIDS, Preventing Medical Errors

Bloodborne Pathogens, Infection Control, Medical Records Documentation

KEY QUALIFICATIONS

Medical Billing Accounts Receivable Collections Co-Pay Deductibles Co-Insurance EOBs

Revenue Cycle Management Posting Payments Government (Medicare & Medicaid) Third Party Payers

Electronic Health Records (EHR) Electronic Medical Records (EMR)

Managed Care (HMO, PPO, POS) Workers Compensation Payroll and Accounting

Insurance Verification Insurance Claim Processing CMS 1500 CMS 1450 (UB-04)

Front Office Operations Medical Office Procedures Scheduling Record Keeping

Medical Terminology Anatomy & Physiology HIPAA Compliance Medical Coding (ICD-10-CM, HCPCS, CPT)

EDUCATION

Ultimate Medical Academy Associate of Science Degree – Medical Billing and Coding, 2025

Introduced to the following concepts:

Medical terminology, medical billing and coding, claims processing, medical office procedures, insurance verification, accounts receivable, collections, co-pays, and deductibles.

Electronic health records systems and healthcare claims preparation and submission processes.

Coding for diseases, surgeries, and medical procedures using ICD-10, CPT, and HCPCS coding systems.

Organizing, analyzing, and examining health insurance claims for reimbursement and resubmitting rejected claims.

HIPAA rules and regulations related to patient information privacy and security.

J & J Healthcare Institute – Brandon, FL Certificate of Completion – Home Health Aide / HHA

J & J Healthcare Institute – Brandon, FL Certificate of Completion – Nursing Assistant

J & J Healthcare Institute – Brandon, FL Certificate of Completion – Medication Technician

J & J Healthcare Institute – Brandon, FL Certificate of Completion – Phlebotomy

J & J Healthcare Institute – Brandon, FL Certificate of Completion – Practical Nursing

Certificate of Completion – Injection, EKG, ECG

HEALTHCARE INDUSTRY EXPERIENCE

Patient’s Choice – Zephyrhills, FL 02/2024 – 09/2024

Medical Driver

Transported patients to and from hospitals, medical facilities, and rehabilitation centers, and helped transfer patients.

Communicated with dispatch to receive relevant data and instructions.

Completed vehicle maintenance inspections to ensure safe and comfortable patient transport.

Ensured a positive company image by providing courteous, friendly, and efficient customer service.

Protected patient rights by maintaining confidentiality of private information.

Helping Hands Home Healthcare – Tampa, FL 08/2007 – 07/2008

Home Health Aide

Provided a range of in-home support related tasks to maintain patient safety, health, and personal hygiene.

Took vital signs and monitored medication under the direction of registered nurses and physiotherapists.

Handled light housekeeping and homemaker services as directed by Care Plan.

Reported any unsafe and unusual circumstances, and changes observed in patient's condition.

Completed required program documentation and submitted necessary progress and incident reports.

Adhered to policies, regulations, and codes of ethics as outlined in agency policies and procedures.

Maintained the security and confidentiality of patient information at all times.

American Home Companions – Holiday, FL 02/2006 – 12/2007

Home Health Aide

Assisted elderly, convalescents, and disabled persons with daily living activities at the home and in a care facility.

Administered bedside and personal care, such as ambulation and personal hygiene assistance.

Cared for individuals and families during periods of incapacitation, family disruption, and convalescence.

Provided companionship, personal care, and helped in adjusting to new lifestyles.

Instructed and advised clients on issues such as household cleanliness, utilities, hygiene, nutrition, and infant care.

Participated in case reviews, consulted with team caring for client, and evaluated client's needs and plan for services.

Accustomed to dealing with data that is sensitive and confidential in nature.

Prior work history includes Home Health Aide experience at Comfort Keepers and Henry’s Affordable Living

ADDITIONAL EXPERIENCE

Pacesetter Personnel Service – St. Petersburg, FL 02/2017 – 03/2019

Instructor / Supervisor / Skilled Laborer / Safety Coach

Supervised team members, trained employees, and delegated tasks.

Operated forklifts in accordance with company policies and ensured adherence to OSHA regulations.

Built relationships and stayed attentive to employees by motivating them to succeed and improve.

Prior work history includes Quality Assurance Supervisor experience at Amily Oil Company

and Customer Service Representative experience at CAT Ins. Group

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