Human Resources Coordinator with Hospitality Leadership

Michael Starlin

***************@*****.*** 216-***-****

CAREER OBJECTIVE

Cleveland State University Alumni with a master’s degree in Business Administration. Ambitious recent MBA graduate with over four years seeking employment in Human Resources and recognized for having strong leadership in Payroll.

SKILLS

● Microsoft Office Suites (Word, PowerPoint, Excel), Google Docs, Slides, and Sheets

●OSHA

●Spanish, 2 years

●Strong Mathematical Ability

●Organized

●Leadership Qualities

EDUCATION

Cleveland State University (CSU), Cleveland, OH Jan. 2022- May 2024

Master of Business Administration Degree; Completion: May 2024 GPA: 3.3

Relevant Coursework: Managing Human Resources, Leadership and Interpersonal Effectiveness, Organizational Development

Cleveland State University (CSU), Cleveland, OH Aug. 2017-Aug. 2021

Bachelor of Business Administration Degree; Completion: August 2021

Minors: Marketing, and Management

Relevant Coursework: Human Resource Management, Organizational Behavior, Principles of Management, Consumer Behavior

EXPERIENCE

Chick Fil-A, Cleveland, OH –

Chick Fil-A Assistant Manager Aug. 2024-Present

●Monitor store inventory to minimize waste

●Manage Front of House and Back of House team members

●Train new team members to excel in their role

●Provide exceptional customer service to build repeat business

Taco Bell, Garfield Heights, OH-

Team Member Apr.2017-Mar.2020

Prepare presentable food

Provide exceptional customer service to build repeat business

Shift Lead Mar.2020-Dec.2020

Trained crew members to excel in their role of service and food champion

Provided exceptional customer service to build repeat business

Truck ordering to keep shelves full and minimize stock shortage or overage.

Assistant General Manager Dec.2020- Sept. 2024

●Calculated payroll on biweekly basis to ensure accurate work hours for crew/management

●Conducted interview candidates, determined job fit and assessing transferrable skills

●Conducted onboarding by getting new hires in the system to start training

●Conducted orientation by going over policy and procedures, and answering any new hire questions

●Trained crew members to excel in their role of service, food champion, and manager

●Provided exceptional customer service to build repeat business.

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