Production Technician & Training Specialist

Janet Jones Smith

*** ******** ******, **********, ** 38606 • Cell: 662-***-**** • *******@*****.***

Professional Summary

Dedicated and innovative Production Technician with expertise in manufacturing and planning operations. I am a qualified problem solver with skills in resolving issues encountered during production with minimal supervision. I am a team trainer delivering on-the-job training to new associations and individuals learning new operational procedures. Team collaborator effectively working with management to create schedules, establish deadlines and adjust workforce to maintain smooth production flow and efficiency with minimal non-conformances.

Skills:

Production Assistance Data Entry Manager

Environmental Compliance Material Review Personal Care Assistant

Quality Control Conflict Resolution Onboarding

Analytical/Scientific Software Scheduling Team Training

Design Principles Time Management Staff Performance Management

Work History:

The Marketer/Intake Coordinator 5-25- 2-26

Ally Psychiatry

JOB DUTIES & RESPONSIBILITIES

Community Engagement and Outreach:

●Develop and implement strategic outreach plans to engage hospitals and long-term care facilities, healthcare professionals, community organizations, and relevant stakeholders.

●Participate in community events, health fairs, seminars, and conferences to promote unit and foster collaborative relationships.

Relationship Building and Networking:

●Establish and maintain strong partnerships with key decision-makers, influencers, and referral sources within the healthcare and community sectors.

●Conduct regular meetings, presentations, and networking activities to enhance visibility, credibility, and collaboration opportunities for the unit.

Referral Development and Management:

●Identify, evaluate, and pursue referral opportunities from hospitals, clinics, physicians, therapists, and other healthcare providers.

●Answer incoming calls related to admission inquiries promptly and professionally. Gather necessary information from callers to determine the nature and urgency of their needs.

●Collaborate with physician and other clinical team members to facilitate seamless admission and care transitions.

Marketing and Promotional Activities:

●Coordinate marketing campaigns, promotional materials, and educational resources targeting healthcare professionals, organizations, and the broader community.

●Leverage digital platforms, social media, and traditional marketing channels to amplify the unit's brand, services, and value proposition.

Market Analysis and Reporting:

●Prepare regular reports, performance metrics, and actionable recommendations to inform marketing strategies, business development initiatives, and growth opportunities.

Intake Documentation and Reporting:

●Maintain accurate and confidential records of all interactions and assessments.

●Generate reports as required by organizational policies or regulatory standards.

Collaboration and Teamwork:

●Work closely with the marketing team, clinical staff, administrative personnel, and other internal departments to align outreach efforts, share insights, and achieve organizational goals.

●Participate in cross-functional teams, committees, and projects to support organizational initiatives, enhance collaboration, and drive collective success.

Customer Service Excellence:

●Ensure a compassionate, empathetic, and non-judgmental approach in all interactions.

●Address any concerns or feedback from callers with professionalism and sensitivity.

Continuous Learning and Training:

Stay updated on mental health resources, services, and best practices.

Participate in ongoing training and professional development opportunities.

Attendance is an essential function of this role.

The above list of duties is intended to describe the general nature and level of work performed by people assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the people so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct and control the work of employees under his/her supervision.

Staff Performance Manager 5-23- 3-25

Resource MFG

●Interview and complete onboarding process for new employees.

●Collaborate with HR and management to ensure goals are met.

●Validate time punches and submit to Novatime

●Manage points and attendance per employees.

●Schedule shift changes and notify employees of the changes.

●Conflict resolution.

Activities Director 5-2020 to 5-23

Panola Medical Behavior Health

●Provide activities for patients to meet the goals of the initial treatment plan.

●Complete assessments and notes as required for each individual patient as required.

●Sign off all Activity Coordinator notes, assessment and charts as required.

Quality Tech. 10-2018 to 10-2019

Serta Simmons Bedding, LLC

●Quality Assurance

●Floor Sample Audits

●Scrap reports

●Daily/ Weekly Audits

Technical Associate, 06/2013 to 10/18

GE Aviation-Batesville Composite Operations – 1450 HWY 6 East Batesville MS 38606

●Provide skilled support within the manufacturing environment.

●Inspect finished products for quality and adherence to customer specifications.

●Competently utilize analytical and scientific software known as Informatics.

●Effectively use enterprise resource planning (ERP) software.

●Monitor gauges, dials, and various indicators to ensure machines are working properly. Ex leak rate pressure in autoclave and ovens, and Radius presses.

●Utilize control mechanisms or hands-on procedures to operate machines. Ex. Gerber cutter.

●Ensure remains consistently compliant with 5S standards by completing housekeeping audits.

Quality Rep, 06/2012 to 06/2013 GE Aviation-Batesville Composite Operations – 1450 Hwy 6 East Batesville, MS 38606

●Set up and perform test activities to ensure employees maintained and accurately read gauges, followed planning and correctly documented non-conforming parts as needed.

●Monitor gauges which evaluate material specifications related to time and temperature requirements for

●Quality Assurance.

●Adjust out time on material if needed.

●Release holds on all conforming material.

●Release material at risk in critical approved circumstances

Production Associate, 1/2011 to 06/2012

GE Aviation-Batesville Composite Operations – 1450 HWY 6 East Batesville MS 38606

• Produce highly conforming products in a teaming environment.

• Maintain current Characteristics Verification Plan Certification.

• Provide flexibility, adaptability, and leadership skills to help meet weekly quotas and engage in new processes and product testing to ensure compatibility with legacy products.

Education

High School Diploma: 1991 South Panola High School - Batesville, MS

Associate of Science: Microcomputer Technology, 2005 Northwest Community College - Senatobia, MS

Accomplishments:

• Certified Activity Director

• Certified Phlebotomist

• CPR Certified

Reference: Upon request

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