Evelyn Grimes
Memphis, US ************@*******.***
Professional Summary
Reliable professional with a diverse background and a strong commitment to re-entering the workforce in a long-term role. I bring steady experience, adaptability, and the ability to make an immediate, positive impact within a stable, collaborative team.
Employment History
Federal Express Trade Network Custom Trade Coordinator Account Specialist
Memphis, TN
Aug 2003 - May 2024
•Coordinate documentation required by US Customs / Government Agencies for entry of goods into the US on behalf of importers
•Obtain correct classification of goods for customs release from database, SOP’s, tariff book, internet, or customs
•Input data entry, process agency brokerage shipments, and various US import-related documentation for submission to US Customs, and handle all PGAs (participating Government Agencies)
•Maintain and keep all current shipment documentation in compliance with all record-keeping requirements
Federal Express Trade Network Clerical Specialist for the FDA Department & Research
Analyst Department Memphis, TN
May 1994 - Aug 2003
•Conducted data entry tasks, including inputting customer information, tracking shipments, and updating records in the system
•Performed data entry tasks with precision and efficiency to input relevant information into reporting databases
•Adhered to confidentiality protocols and regulatory requirements when handling sensitive information
Centralia Insurance Company Computer Insurance Analyst Memphis, TN Jan 1987 - May 1994
•Processed data entry and analysis for personal and commercial insurance lines
•Coordinated with software technicians to resolve system issues and guided agency staff through fixes to eliminate downtime
Collaborated with actuaries on pricing models to increase data accuracy and speed
Education
High School Diploma Christian County High School
Graduated from Business College American Institute of Technology
Courses
Business Office Administrative Assistant
Skills
Advanced Spreadsheets
Data Management & Entry
Digital Record-Keeping
Help Desk Customer Service
Technical Documentation & SOPs
Logistics Documentation (Airway Bills)
Microsoft 365 (Excel, Word, Outlook, AS400)
Professional Collaboration
Switchboard Operation
End-User Training and Support
Data Entry
Technical Support