Customer Service & Supervisory Professional

April ****- Present

April **** to January ****

Gracie Miller-Anger

**** ******* **** ************ ******* 32205

904-***-**** • ****************@*****.***

Objective

Talented professional supervisor currently looking to continue more work in customer service in a different field. I work fluently within Microsoft Teams, excel, words and PowerPoint. I have great communication and very caring to helping others. I keep a managed work area as well as being organized. I do great working with others as well as working alone. I truly take pride in any job and very encouraged to do my best at all times. I’m very quick learner as I’m always wanting to take on other roles or more work.

Work Experience

HR Supervisor/Customer Service

UPS

Managed a team of 35 people from various backgrounds. Created documents, PowerPoints and Microsoft excel spreadsheets. Mainly work with management, employees and customers on complaints and any sort of changes that may have needed to be changed or updated. Receive and make calls daily.

Creating monthly and yearly targets for the months through the year and recorded them through an excel spreadsheet or filing system. Always keeping a customer happy by respecting their needs. Receptionist

H&R Block

Greeting customers and assisting with their needs. Handles customer payments and mailed invoices.

Received and made phone calls all through the day using Microsoft Teams. Created spreadsheets for customer turnovers and customers that come back every year or used accounting or bookkeeping services. UPS

UPS Manager-Erin Schaeffer 904-***-****

UPS Manager- Jonathan Young (904) 945- 3639

UPS FT Manager- Annette Jones 904-***-****

Education

High school diploma August 2024 to may 2020

Orange park high school

Contact this candidate