Retail Operations & HR Support Specialist

Angela Cox-Palmer

**** *********** ****** ********, ** 11203

347-***-**** ️ **********@*****.***

Professional Summary

Dependable and detail-oriented retail professional with over 8 years of experience at The Home Depot. Skilled in cashiering, bookkeeping, administrative support, and associate relations, with a strong background in customer service and HR functions. Recognized for maintaining accuracy in financial records, supporting store operations, and fostering a positive team environment. Dedicated to providing excellent service and operational efficiency.

Core Skills

Customer Service & Front-End Operations

Cash Handling & Bookkeeping

Administrative & HR Support

Associate Relations & Training

Scheduling & Payroll Coordination

Office Organization & Record Management

Communication & Problem Resolution

Team Leadership & Multitasking

Professional Experience

The Home Depot — Brooklyn, NY

Associate Support / HR Supervisor, Cashier & Bookkeeper

September 2017 – September 2025

Provide associate support and HR supervision, handling onboarding, scheduling, payroll preparation, and employee documentation.

Maintain bookkeeping accuracy through daily cash balancing, register reconciliations, and deposit management.

Process transactions efficiently as a front-end cashier, delivering friendly and professional customer service.

Provide administrative assistance to management, including filing, data entry, and report generation.

Train and mentor new associates, promoting adherence to company standards and operational excellence.

Support inventory and store operations, ensuring compliance with Home Depot’s policies and customer satisfaction goals.

Education

Erasmus Hall High School — Brooklyn, NY

September 1980 – June 1984

High School Diploma

Queensborough Community College — Queens, NY

Attended 1985

References

Available upon request.

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