Customer Service & AGS Technician Professional
Resume:
Heather Bazi
Customer Service, AGS Technician
Lockport, IL 60441
***************@*****.***
Professional Summary
With Manu years of customer service experience as well as experience as AGS technician I am trying to expand my knowledge and move into a career with growth potential. Work Experience
Expedited Dray Dispatcher
AV Logistics-Cicero, IL
February 2022 to Present
Dispatch teams to move freight in a timely manner. Attention to detail.
Track drivers and update gate records for BNSF railway. Dispatch crosstown and shuttle moves to drivers.
Email load information and Dispatch forms with pickup and booking numbers. Great communication with customers and drivers.
AGS technician
Remprex-Willowbrook, IL
September 2018 to Present
Damage inspection, clerk interventions, problem solving for intermodal truck drivers, handle any issues in drivers assistance building, in gate and out gate drivers. Cashier
C-STORE-Woodbridg mi
May 2016 to August 2018
Cashier, customer service, inventory control, answer phones, new employee trainer, open and close store, balance register, oversee store,
Assistant Manager
Pri Mart-Mattawan, MI
May 2012 to May 2016
New employee trainer, payroll, inventory control, balance cash drawers, maintain store, scheduling, customer service, vender check in, supply ordering oversee store and fellow employees. Education
Medical Assistant (Certificate Medical Assistant)
olympia career training institute; G.R.E.C.-Kalamazoo, MI September 2005 to June 2006
Medical billing (Certificate in medical billing)
Chesterfield Technical college-Cheraw, SC
June 1999 to December 1999
College prep (High school or equivalent)
Riverside Brookfield Twp High School-Riverside, IL August 1992 to June 1996
Skills
Problem Resolution Time Management Retail Sales Typing Customer Service
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