Customer Service & Production Ready Professional

Sylvia Lizarraga

Lodi, CA ***** 209-***-**** ******************@*****.***

PROFESSIONAL

SUMMARY

Dynamic and goal-oriented professional with a strong background in customer service and teamwork, honed at Speedway Gas Station. Proven ability to enhance store appeal and foster customer loyalty while efficiently managing cash transactions. Skilled in inventory control and problem-solving, consistently ensuring high-quality standards in fast-paced environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

SKILLS • Customer service

• Teamwork and collaboration

• Time management

• Problem-solving skills

• Goal oriented

• Excellent communication skills

• Inventory control procedures

WORK HISTORY SALES ASSOCIATE 11/2024 to CURRENT

Speedway Gas Station

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

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Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

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• Built relationships with customers to encourage repeat business.

• Managed returns, exchanges and refunds in accordance with store policy. Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

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FRUIT PACKER 04/2006 to 06/2024

Delta Packing Lodi Ca

Sorted fruit, packaged stacked and labeled packaging Reduced waste in the production process by monitoring materials usage and adjusting procedures accordingly.

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Packaged fruit efficiently, ensuring quality and freshness standards were met consistently.

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PRODUCTION WORKER 09/2016 to 03/2017

Lodi Distribution Lodi Ca

• Operated production machinery to assemble components efficiently.

• Followed safety protocols to maintain a secure work environment. S L

• Assisted in quality control checks to ensure product standards.

• Collaborated with team members to meet daily production targets. Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.

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Enhanced product quality by conducting regular inspections and identifying areas for improvement.

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Maintained clean and safe work environment, adhering to health and safety protocols.

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• Made sure that products were produced on time and are of good quality. Assembled products according to changing daily work orders and specific customer needs.

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• Inspected products and machines to maintain quality and efficiency. PLASTIC INJECTION MOLDER 08/2013 to 04/2014

Cephied Lodi

Conducted thorough inspections to ensure compliance with safety and quality standards.

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Collaborated with team members to enhance inspection processes and improve efficiency.

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Applied quality control skills by inspecting cured products for defects, assigning grades and removing unacceptable items.

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EDUCATION No Degree Office Technology

San Joaquin Office of Education, Stockton, CA

I received certificates for office technologies, including certificates for Microsoft Office Word, Excell, PowerPoint and Publisher, and typing. High School Diploma Basic Education 06/1984

Alissa High, Salinas, CA

LANGUAGES Spanish

Native or Bilingual

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