Facilities & Maintenance Leader with HVAC Expertise

Anthony Smith

Converse, TX • 210-***-**** • **********@*****.***

Professional Summary

Facilities and maintenance professional with 10+ years of experience supporting commercial properties and large-scale operations. Skilled in HVAC, electrical, plumbing, and fire life safety systems with a strong background in preventative maintenance, vendor coordination, and technical troubleshooting. Proven ability to manage technicians, maintain high service standards, and ensure operational efficiency across complex facilities.

Core Skills

Facilities Management • HVAC Systems & Mechanical Maintenance • Electrical & Plumbing Systems Fire Life Safety Compliance • Preventative Maintenance Programs • Work Order & CMMS Systems Vendor & Contractor Coordination • Building Management Systems (Metasys, Honeywell) Technical Troubleshooting • Team Leadership & Staff Scheduling • Quality Control & Inspections Customer Service & Client Relations

Professional Experience

Remote Technical Support Agent – Budderfly, Inc San Antonio, TX (May 2025 – Present)

• Provide remote technical support for HVAC and lighting systems through phone, email, and chat.

• Diagnose hardware, software, and network connectivity issues.

• Document customer interactions and solutions in ticketing systems.

• Coordinate contractors for equipment repair and service dispatch.

• Manage equipment shipments and track deliveries for installations and repairs. Quality Control Manager – International Support Group – Military Contract San Antonio, TX

(June 2024 – April 2025)

• Ensured quality and accuracy of service reports, work orders, and client documentation.

• Conducted quality control inspections on service calls and preventative maintenance tasks.

• Assisted the Project Manager with hiring, training, and technician development.

• Coordinated daily technician schedules and dispatch assignments.

• Traveled to client locations to verify service standards and operational compliance. MEP Engineer – EControls San Antonio, TX (Nov 2023 – June 2024)

• Oversaw mechanical, electrical, and plumbing systems across facility operations.

• Conducted building inspections and coordinated preventative maintenance programs.

• Managed work order systems to ensure maintenance tasks were completed on schedule.

• Coordinated vendors and contractors to maintain quality and safety standards. Assistant Chief Engineer – Cushman & Wakefield San Antonio, TX (Apr 2022 – Nov 2023)

• Assisted with operations for multi-building commercial facilities.

• Supervised and coordinated work of eight building engineers.

• Managed vendors providing mechanical, landscaping, electrical, and janitorial services.

• Developed Method of Procedure (MOP) documentation for critical maintenance work.

• Coordinated corporate events for facilities supporting up to 5,000 employees.

• Implemented cost-saving initiatives while maintaining service quality. Account Building Engineer – CBRE San Antonio, TX (Oct 2019 – Mar 2022)

• Responded to service calls involving plumbing, electrical, and HVAC systems.

• Performed Fire Life Safety preventative maintenance on sprinkler valves and fire equipment.

• Maintained compliance documentation and maintenance reports.

• Ensured contractor access and adherence to site safety protocols. Lead Maintenance Technician – ISS Facilities Services, Inc. San Antonio, TX (Jul 2014 – Jul 2019)

• Completed reactive service calls and preventative maintenance tasks.

• Prioritized work orders and coordinated assignments among team members.

• Operated building management systems including Metasys and Honeywell.

• Participated in on-call rotation for after-hours maintenance emergencies.

• Maintained operations within approved budgets to support contract retention. Education

High School Diploma – Headland High School, Headland, AL (2006)

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