Administrative Support & Customer Service Professional

Jadah Wade

*** **** *** ******, *****, NY ***** 718-***-**** *****.******@*****.***

Professional Summary

Motivated and detail-oriented professional with experience in customer service, reception, and administrative support. Skilled in handling phone systems, scheduling, and maintaining organized records. Proficient in Microsoft Excel, Word, and other office applications. Recognized for strong communication, multitasking, and organizational abilities, with a background in healthcare, education, retail, and office environments. Skills

• Reception & Front Desk Operations

• Microsoft Excel, Word, Outlook

• Scheduling & Calendar Management

• Data Entry & Records Management

• Customer Service & Communication

• Team Collaboration & Problem-Solving

• Training & Development Support

• Medical Office Experience (HIPAA Compliance)

Receptionist / Administrative Assistant

– Kleenup Restoration-Mount Vernon, NY June 2021-December 2022

• Answered multi-line phone system, scheduled appointments, and greeted clients.

• Managed paperwork, organized records, and performed accurate data entry.

• Used Microsoft Excel to maintain logs, reports, and tracking spreadsheets.

• Assisted management with day-to-day office operations. Assistant Teacher

Stein Yeshiva – Yonkers, NY July 2021 – Present

• Supported classroom instruction for 3–4-year-old children, focusing on social and motor skill development.

• Assisted lead teachers with lesson plans and curriculum development.

• Maintained student records and communicated with parents regarding progress. Teen Leader / Tutor

Read Alliance – Bronx, NY Oct 2018 – July 2021

• Tutored children in reading and academic skills from kindergarten through 2nd grade.

• Assisted with homework, projects, and test preparation.

• Encouraged reading skill development and built student confidence. Sales Associate

Old Navy – New York, NY June 2019 – Sept 2019

• Provided excellent customer service and supported sales through suggestive selling.

• Processed transactions and maintained a clean, organized sales floor.

• Assisted customers with fitting, product inquiries, and store promotions. Borough of Manhattan Community College —Manhattan, NY Currently Enrolled Respiratory Therapy Program

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