Executive Assistant & Operations Specialist with 15+ years

Natalie Ferchichi

Rio Verde, AZ ***** 480-***-**** ******.*********@*****.*** U.S. Citizen

Bilingual: English/German

Executive Assistant Senior Administrative & Operations Professional 15+ years supporting CEOs, senior leadership, and C-suite teams in corporate, real estate, government, and international environments. Recognized for discretion, executive judgment, and ownership of complex administrative, operational, and confidential workflows. Proven ability to streamline processes, manage multiple priorities, and facilitate leadership decision-making. Core Competencies

• Executive & C-Level Support

• Calendar, Travel & Meeting Management

• Confidential Correspondence & Communications

• Office & Operations Management

• Process Improvement & Documentation

• CRM / ERP Systems (Salesforce, SAP)

• Report & Presentation Preparation

• Stakeholder & Client Coordination

• Project & Event Support

• Time Management & Multitasking

Professional Experience

Executive Administrative Partner to CEO & Senior Leadership Holualoa Companies – Real Estate Investment & Development AZ 2025

• Managed CEO and executive team calendars, meetings, and confidential communications.

• Prepared executive-level reports, briefings, and presentations for strategic decision-making.

• Coordinated with legal counsel, vendors, and external partners on property and development projects.

• Supported real estate initiatives through market research, cost analysis, and documentation.

• Position concluded due to corporate restructuring and consolidation. Inside Sales & Operations Administrator

PMG Labels (USA & Germany) 06/2024 – 05/2025

• Coordinated U.S. and European inside sales operations, proposals, and client communications.

• Maintained CRM data (Salesforce), managed orders, quotations, and pricing calculations.

• Supported marketing campaigns, trade shows, and cross-border coordination with German HQ. Executive Office Administrator – Procurement, Legal & Communications German Air Force & German Army Germany 10/2014 – 05/2024

• Provided senior-level support to General Officers and command staff in highly regulated environments.

• Managed confidential correspondence, executive scheduling, travel, and compliance documentation.

• Liaised with U.S. military counterparts and international partners.

• Coordinated interdepartmental workflows, legal files, and operational reporting. Earlier Administrative & Management Roles – Manufacturing, Retail & Corporate Germany

• Assistant Managing Director: HR, payroll, SAP, ISO 9001 documentation.

• Store Manager: personnel leadership, sales operations, administrative oversight.

• Office Assistant: front office, scheduling, visitor reception, and conference preparation. Education

Qualified Office Administrator – IHK (German Chamber of Industry & Commerce) Vocational Business & Administration Education (Equivalent to U.S. High School Diploma) Technical Skills

Microsoft Office Suite (Word, Excel, Outlook, OneNote) • MS Project • Salesforce • SAP/R3 • Sage Accounting • CRM & ERP Systems • ISO 9001 Documentation • Executive Reporting & Presentation Support • MS Teams

Languages

English – Fluent German – Fluent

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