Operations Support Specialist with Leadership Experience

Malek Moore

**** ******* **. *******, ** ***** 601-***-**** *****.*******@*****.***

PROFESSIONAL SUMMARY

Dedicated office manager with over two years of experience supporting upper management. Expertise in customer service, managing calendars, scheduling meetings, and organizing events. Proficient in MS Office Suite and data entry.

CORE COMPETENCIES

● Office Administration/Management

● Staff Supervision & Team Development

● Vendor Coordination • Facilities & Property Management

● OSHA & Safety Compliance

● Work Order & Documentation Management

● Microsoft Office Suite

● Record Keeping & Data Entry

● Conflict Resolution

● Process Improvement

● Customer & Client Relations

PROFESSIONAL EXPERIENCE

Maintenance Director – Tracy, CA (April 2024 – January 2026)

● Manage full facility operations including HVAC, plumbing, electrical, and structural systems.

● Implement preventive maintenance programs to reduce emergency repairs and operational downtime.

● Maintain compliance with safety regulations and OSHA standards.

● Coordinate vendors and contractors for inspections and specialized services.

● Manage maintenance logs, work orders, and compliance documentation with high accuracy. Campus Supervisor – Ceres High School (August 2023 – February 2024)

● Supervise daily campus operations to ensure a safe and structured environment.

● Assist administration with operational coordination and incident response.

● Communicate effectively with students, parents, and faculty to resolve concerns. Data Analyst (Temporary) – Prologitix (July 2022 – August 2023)

● Manage high-volume data entry and order processing using Microsoft Office systems.

● Maintain accurate inbound and outbound shipment documentation.

● Organize warehouse traffic flow to improve efficiency. Basketball Coach (Seasonal) – Mae Hensley Jr. High (August 2022 – Present)

● Lead and mentor student-athletes while promoting teamwork and accountability.

● Organize practices, schedules, and game preparation. Office Manager – Divine Serenity Memorial Chapel (February 2019 – May 2022)

● Open and close office daily

● Oversee daily administrative operations

● Schedule meeting and events

● Manager calendars

● Bank deposits

● Monthly reports

● Fax documents to state and federal officials

● Oversee payroll

EDUCATION

Associate of Arts Degree - East Mississippi Community College, Scooba, MS High School Diploma – Philadelphia High School, Philadelphia, MS CERTIFICATIONS

First Aid / CPR Certified

References available upon request

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