Administrative Assistant / Data Entry (Remote) Enthusiast

Carolina A. Márquez

Los Angeles, CA

626-***-**** ********************@*****.***

EXECUTIVE SUMMARY

Dynamic and trusted executive level leader with over 16 years of experience supporting C-suite leadership in fast paced, high profile environments. Proven track record of managing complex operations, leading high impact initiatives, and overseeing cross functional teams. Great at navigating both professional and personal spheres, communication, and strategic execution. Recognized for being proactive, resourceful, and deeply aligned with organizational values and goals.

CORE COMPETENCIES

● Strategic Operations & Special Projects

● Executive Support & Calendar Management

● Cross-functional Communication & Liaison

● Leadership, Mentorship & Team Development

● Event Planning & Travel Coordination

● High-level Discretion & Confidentiality

● Policy Implementation & Process Optimization

● Crisis Management & Rapid Problem-solving

PROFESSIONAL EXPERIENCE

University of Southern California – Office of the Senior Vice President, Human Resources Executive Administrative Manager

Dec 2019 – Jan 2026

● Serve as a trusted strategic partner to the Vice President and Associate Vice Presidents within the Office of the Senior Vice President of Human Resources, delivering high-level support on both professional and personal matters with discretion, sound judgment, and unwavering confidentiality.

● Directly manage a team of administrative professionals, fostering growth through mentorship and leadership development.

● Spearhead special projects from concept to execution, ensuring alignment with executive priorities and timelines.

● Act as primary liaison with university departments and external stakeholders, ensuring cohesive communication and operational flow.

● Oversee logistics and execution for high-level meetings, events, and national travel itineraries.

● Develop and implement scalable processes to improve administrative operations across the HR division.

University of Southern California – Office of the Senior Vice President, Human Resources Executive Transition Manager / Executive Administrative Manager Jun 2019 – Dec 2019

● Coordinated and supported complex executive transitions during leadership shifts.

● Maintained the SVP’s calendar, managed internal communications, and prepared briefings for critical meetings.

● Served as a trusted partner on personal tasks and sensitive matters. University of Southern California – Office of the President Acting Deputy Chief of Staff

Jun 2018 – Jun 2019

● Managed key operational functions and oversaw special initiatives under the President’s office.

● Coordinated executive schedules, oversaw staffing, and managed travel for high-ranking university leaders.

● Facilitated onboarding of senior leadership including the Chief of Staff for the Chairman of the Board.

● Prepared daily executive briefings and maintained communication channels with internal teams and high-profile external partners.

● Protected confidentiality while supporting leadership decision-making and university-wide priorities.

● Managed VIP relations with Trustees and high level government officials and attended Gala’s and other USC events with the President.

University of Southern California – Office of the President Guest Relations Coordinator / Office Manager

Jul 2012 – May 2018

● Managed VIP relations and event logistics for executive meetings and Board visits.

● Coordinated confidential documents with Advancement for the President.

● Oversaw office operations, administrative staff, and student interns while upholding high service standards.

University of Southern California – Office of Compliance Administrative Assistant II

Aug 2009 – Jul 2012

● Supported compliance operations, managing confidential information and executive calendars.

● Assisted in departmental planning, reporting, and event coordination. EDUCATION

University of Southern California

Executive Master of Leadership – Aug 2017

California State Polytechnic University, Pomona

Bachelor of Science, Political Science – Jun 2008

Citrus Community College

Associate’s Degree, Behavioral Science – May 2006

TECHNICAL & PROFESSIONAL SKILLS

● Microsoft Office Suite Zoom Concur Slack Adobe Acrobat Google Workspace

● Executive Briefing Preparation Stakeholder Relations Organizational Development

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