Operations & Project Coordination Partner

Linda Taylor Flewellen

Waldorf, Maryland *****@********************.*** 240-***-****

Operations & Project Coordination Partner

Operations Project Coordination Executive Support HR Support Professional Summary

Operations and project coordination professional with extensive experience supporting leadership, managing workflows, and driving execution across corporate and remote environments. Known for streamlining processes, improving cross-functional alignment, and ensuring priorities are executed efficiently.

Experience spans operations, executive support, project coordination, and HR support, with a strong focus on workflow optimization, team coordination, and consistent delivery in fast-paced environments. Core expertise includes operations management, executive support, project coordination, HR support, workflow optimization, and cross-functional collaboration. Key Highlights

● Streamlined operational workflows and SOPs to improve efficiency across multiple client and team environments

● Managed onboarding, offboarding, and HR coordination processes, driving seamless employee experiences and compliance

● Coordinated cross-functional projects and communications, improving alignment and timely execution

Professional Experience

My Virtual Tender Touch - Operations & Project Coordination Partner February 2021 – Present

● Manage complex calendars, inboxes, and operational follow-through, keeping leadership focused on priorities and advancing key initiatives without delays

● Coordinate cross-functional project workflows, timelines, and documentation, improving alignment and driving consistent execution across multiple priorities

● Develop and implement SOPs and workflow systems that streamline operations, reduce manual effort, and improve team efficiency

● Manage onboarding and recruitment coordination processes, facilitating smooth transitions and consistent communication across teams

● Track project deliverables and dependencies across multiple workflows to drive timely execution and reduce delivery risk

WhereBy.Us Enterprises, Inc. - Operations Manager (Contract)October 2023 – January 2026

● Managed end-to-end onboarding and offboarding in partnership with HR and leadership, including interviews, I-9 compliance, equipment provisioning, and documentation to ensure a seamless employee experience and operational continuity

● Facilitated coordination across HR, leadership, and operations teams to improve communication flow and drive timely execution of key initiatives GPS Group Peer Support - Business Administrator (Contract)January 2021 – August 2023

● Led event operations for recurring, multi-session programs, overseeing registration, reporting, and participant communication across multiple sessions to deliver smooth execution and a positive attendee experience

● Managed calendars, internal documentation systems, website updates, and financial processes

(invoicing, accounts payable, inventory tracking), improving organization, accuracy, and operational consistency

Times Etc. - Virtual Assistant (Contract)February 2020 – January 2025

● Managed executive calendars, travel logistics, and client service workflows, optimizing scheduling efficiency and supporting seamless day-to-day operations

● Managed CRM systems (HubSpot, Mailchimp), improving data accuracy, list organization, and campaign supporting growing contact lists (1K+ contacts) and weekly email campaigns

● Supported invoicing, accounts payable uploads, research, list building, and process documentation across multiple client accounts

Additional Experience (Executive & Administrative Roles) Executive Assistant to the President — Marcus & Millichap Capital Corporation Executive Assistant — KeyBank Real Estate Capital KeyBanc Capital Markets Senior Administrative Secretary — PNC Bank (formerly National City) Administrative Roles — Nationwide Insurance Bank One (including Banc One Services & Leasing) Administrative HR Coordinator — Pathlore Software Corporation Core Skills

Operations & Executive Support Project & Workflow Coordination HR & Onboarding Support Stakeholder Management Process Optimization Program Coordination Operations Management Recruitment Coordination Cross-Functional Communication Calendar & Inbox Management Event & Logistics Coordination Documentation & Systems Management

Technology & SaaS Tools

Microsoft Office 365, Google Workspace, Asana, Trello, Salesforce, SharePoint HubSpot, Mailchimp, QuickBooks, Stripe, DocuSign, Adobe Acrobat Slack, Zoom, Notion, Confluence (Atlassian), Dropbox

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