Compassionate Behavioral Health Technician Candidate
Resume:
Anett Garcia
*******@*****.***
Summary
Compassionate and dedicated Behavioral Health Technician with hands on experience supporting individuals with Serious Mental Illness (SMI) in residential and structured care settings. Skilled in behavioral observation, crisis intervention, and providing emotional support while maintaining a safe therapeutic environment. Currently pursuing a Bachelor’s degree in Counseling with the goal of becoming a clinical psychologist specializing in children. Passionate about promoting mental wellness, stability, and positive behavioral outcomes.
Education
Arizona State University (ASU) – Phoenix, AZ
Bachelor’s Degree in Counseling (Expected Dec 2026)
Mesa Community College 2024
Associate of science in counseling and applied psychological science
Skills and expertise
Conflict resolution and crisis management
Customer service and relationship building
Leadership and team management
Strong communication and interpersonal skills
Time management and multitasking
Safety and emergency procedures
Behavioral Observation
Crisis Prevention & De-escalation
Behavior Management
Patient Monitoring
Documentation & Incident Reporting
Therapeutic Communication
Emotional Support & Patient Care
I speak Spanish and English
Professional Experience
Behavioral Health Technician (BHT)
Helping Hearts Residential Facility – Phoenix, AZ
8 Months – Present
Provide direct care and supervision for adults diagnosed with Serious Mental Illness (SMI) in a residential treatment setting.
Monitor and document patient behavior, mood changes, and daily functioning.
Assist with medication administration and ensure medications are distributed according to prescribed schedules.
Facilitate and lead behavioral health group sessions focused on coping skills emotional regulation and life skills development
Support residents with daily living activities and emotional regulation.
Assist with crisis de-escalation and ensure safety of residents and staff.
Communicate observations and behavioral changes with clinical staff and treatment teams.
Maintain accurate documentation of patient interactions and incidents.
Program Coordinator / Kyrene school district
Afterschool Program – Phoenix, AZ
2019-2025
Supervise daily operations of a childcare program serving children ages 5-14, ensuring safety, and structure
Led a team of 3 staff members, providing training, coaching, and performance evaluations.
Coordinate, organize, and monitor activities to promote engagement and development
Manag behavior plans, resolve conflicts, and build strong parent relationships to maintain a high level of customer satisfaction.
Oversee schedules, program activities, and daily operations to ensure smooth and efficient execution
Build strong relationships with parents, site managers, and school staff to ensure collaborative care.
Certifications
CPR / First Aid
Arizona Fingerprint Clearance Card
Reference
Desirae Smith Kyrene School District Manager
480- 541-1510
Victor Gintz Manager at Helping Hearts where I work currently
Contact this candidate