Detail-Oriented Merchandising and Support Professional

Teresa Vazquez

346-***-**** Houston, TX - ***** ****************@*****.***

summary

Detail-oriented Trimmer with a strong work ethic and an excellent eye for detail. Possesses a high level of expertise in trimming and shaping trees, shrubs, and other foliage. Demonstrated ability to work independently or in a team setting. Highly organized and detail-oriented Merchandising Specialist with a strong background in retail operations. Skilled at developing creative displays and executing promotional activities to drive sales. Possesses excellent customer service and problem-solving skills.

Medical Assistant with 6 years of experience providing administrative and clinical support in medical office settings. Demonstrated expertise in patient care, medical records management, front desk operations, and appointment scheduling. Proven ability to maintain a high level of professionalism while providing quality patient care. skills

● Operations Management

● Inventory Management

● Supervision

● Production Tracking

● Production Schedules

● Editing and Retouching

● Equipment Testing

● Manufacturing

● Account Management

work experience

Merchandise Associate

Aug 2023 - Present

Bucees

Waller, TX

● Worked with flexible hours, including evenings, weekends, and holidays, to facilitate management.

● Handled the pressure of clients' loads successfully and managed to keep the flow of business smooth.

● Drove client retention, managing engaging merchandise presentations to motivate impulse buying.

● Attended staff training sessions and meetings to stay informed of new products or promotions.

● Successfully processed returns and exchanges, keeping track of inventory levels and reordering products as needed.

● Ran markdown reports, managed store replenishment, and analyzed buying reports.

● Inspected merchandise for quality and arranged proper display location on the floor, removing damaged, out-of-code, not-in-set, and discontinued items from displays.

● Arranged merchandise in a visually appealing manner, providing customers with a winning shopping experience.

● Organized and stocked important products in a retail store, built end-caps and aisle displays to highlight products, and supported the latest promotions to increase customer engagement and sales.

● Completed seasonal window displays, dressed mannequins, and arranged in-store presentations to showcase available products.

● Met with seniors to learn about increasing sales and presentation techniques.

● Advanced sales cycle plans by maximizing the placement of promotions, point-of-sale materials, and product visibility.

● Provided friendly customer service and performed any additional duties, such as running the cash register.

● Assisted customers with product selection and answered their questions regarding store merchandise, department information, and pricing.

● Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.

● Organized store merchandise racks and displays to promote and maintain a visually appealing environment.

● Updated pricing and signage to complete product displays, thereby educating customers.

● Prepared interesting and innovative visual displays to garner customer interest and boost sales.

● Learned to use computer software programs for tasks such as tracking inventory and processing sales.

● Implemented experience in setting up and maintaining displays, processing, and pricing new merchandise as it arrives.

● Transported merchandise to the sales floor and restocked shelves, racks, and bins. Medical Assistant (MA)

Nov 2024 - Nov 2025

We Care Urgent Care Plus

Spring, TX

● Prepared and maintained medical charts and other patient records.

● Performed laboratory procedures, including specimen collection and preparation.

● Verified patient insurance eligibility and informed patients of any co-payments.

● Demonstrated excellent organizational and multitasking skills in a fast-paced environment.

● Maintained the cleanliness of the medical facility.

● Prepared and administered medications as prescribed by the physician.

● Obtained medical histories and vital signs, and assisted the physician with medical procedures.

● Collected and processed patient specimens.

● Assisted the physician with examinations, treatments, and procedures.

● Successfully assisted in the examination and treatment of patients in a busy medical office.

● Assisted in the preparation of medical documents, such as reports and consent forms.

● Maintained medical records, including patient histories and vital signs.

● Performed administrative duties, such as filing, data entry, and appointment scheduling.

● Monitored and recorded patient vital signs.

● Developed strong relationships with patients and their families to ensure a positive patient experience.

● Utilized electronic medical records (EMR) software to record and update patient information.

● Scheduled patient appointments and maintained patient records. Medical Assistant (MA)

Oct 2022 - Dec 2023

I Health Clinic

Katy, TX

● Performed laboratory procedures, including specimen collection and preparation.

● Prepared and maintained medical charts and other patient records.

● Performed pre-operative and post-operative patient care tasks.

● Scheduled patient appointments and maintained patient records.

● Assisted in the preparation of medical equipment for procedures.

● Greeted, checked in, and checked out patients.

● Developed strong relationships with patients and their families to ensure a positive patient experience.

● Assisted in the preparation of medical documents, such as reports and consent forms.

● Successfully assisted in the examination and treatment of patients in a busy medical office.

● Educated patients on various medical topics.

● Assisted the physician with examinations, treatments, and procedures.

● Maintained the cleanliness of the medical facility. Medical Assistant (MA)

Jul 2021 - Oct 2022

Katy Mason Pediatric Clinic

Katy, TX

● Implemented new patient intake process, reducing wait times by 30% and improving overall patient satisfaction.

● Performed patient exams weekly, maintaining accurate records and facilitating timely treatment plans.

● Collaborated with healthcare professionals to provide comprehensive patient care and enhance interdisciplinary teamwork.

● Utilized an electronic health records (EHR) system to streamline administrative tasks and improve data accuracy.

● Assisted in minor surgical procedures, ensuring patient comfort and safety throughout the process.

● Scheduled patient appointments and maintained patient records.

● Monitored and maintained medical supplies.

● Assisted in the preparation of medical equipment for procedures.

● Greeted, checked in, and checked out patients.

● Utilized electronic medical records (EMR) software to record and update patient information.

● Assisted with patient follow-up and discharge instructions. Medical Assistant (MA) Externship

Feb 2021 - Jul 2021

Katy Medical And Wellness

Katy, TX

● Performed comprehensive patient intake assessments, ensuring accurate data collection on patients per week, contributing to streamlined operations.

● Assisted in administering vaccines and blood draws, improving patient immunization during the externship period.

● Managed medical records and ensured compliance with HIPAA regulations, enhancing data security and operational efficiency across the clinic.

● Developed and implemented patient education materials, increasing patient understanding of health management protocols.

● Coordinated appointment scheduling for patients daily, optimizing clinic workflow and reducing wait times significantly.

● Assisted physicians with patient exams and treatments.

● Assisted in minor medical procedures such as suturing, splinting, and casting.

● Administered injections, immunizations, and other medications as directed by a physician.

● Assisted with patient education on a variety of health-related topics.

● Collaborated with physicians and other healthcare personnel to ensure quality patient care. Sales Agent

Jan -

Globe Life And Accident Insurance Company

Houston, TEXAS

● Consistently exceeded monthly sales targets

● Developed and implemented customer service plans.

● Trained and mentored new sales agents on best practices.

● Prepared and presented sales proposals and presentations to potential clients.

● Developed and implemented successful sales strategies, resulting in increased profitability and customer satisfaction.

● through proactive customer engagement and product knowledge.

● Implemented a targeted sales strategy that led to an increase in customer retention and satisfaction.

● Collaborated with the marketing team to develop and launch a successful promotional campaign, resulting in new customer acquisitions.

● Utilized CRM tools to track and analyze customer behavior, increasing upselling opportunities.

● Demonstrated excellent negotiation skills to secure partnership agreements with local businesses, expanding the company's reach and revenue.

education

Medical Assistant

Mar 2022

Fortis College, Houston, TX

High School Diploma

Jun 2020

Waller High School, Waller, Texas

languages

● Spanish: Fluent

certifications

● Radiology Certification

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