Customer Support Specialist with Strong Communication Skills

Rubye Hampton

839-***-**** *** Brook Pines Drive, Columbia SC 29210

EXPERIENCE

Customer Service Representative (Remote)August 2007 - 2022 Verizon Wireless Alpharetta, GA

-helped customers with bills and troubleshooting their phones

-took payments

-well-versed in de-escalating conflict with customers Lock-in Specialist 2002 - 2007

Resource Bank Share Mortgage Group Columbia, SC

-logged in loans with other mortgage providers

-great communication skills

SKILLS

Microsoft Word certified, Excel certified, conflict de-escalation, communication skills

EDUCATION

Graduated 1980

Richland Northeast High School

Started in 1980

Columbia College

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