Experienced Retail & Collections Associate

SAVANNA

POURCIAU

225-***-**** ***************@*****.***

Pride 70770

Experience

Rental clerk

Affordable Home Furnishing November 2012 — Present Review and edit daily paperwork

Properly file paperwork daily

Greet customers in timely manner

Answer phone in timely manner

Assist customer with sales, collections, services problems Keep showroom and offices clean at all times

Collect payments

Cooperate and communicate with employees and customers Key holder

Maintained a friendly and professional environment Transfer customer data from paper into Versirent

Collection supervisor

Affordable Home Furnishings 2016 — Present

Assisted account managers with collections

Supervised employees when store manager isn't there Assisted manager with any task needed

Helped with organizing activities for sales

Send out certified letters to past due customers

Monthly sales quota

Key holder

Check daily emails

Proficient in Excel, Word, and Versirent

Provide assistance to customers to help keep their merchandise if unable to make payment Maintain a family friendly atmosphere for customer and staff Receiving in merchandise

Transfer merchandise

Verifying Daily bank deposits

Monthly inventory checks of all merchandise in stock Verifying time sheets

Sales Representative

Danny Harper State Farm Baton Rouge 07/2025

Sales, calls, handling service when needed, taking payments. Education

Maurepas High School, 2007 — 2010

Bob Brooks, 07/2025 — 08/2025

Skills

Take initiative Work well under pressure Excellent interpersonal skills Works well with others on a one on

one basis

Fast Learner Punctual Great social communication abilities Strong verbal and written

communication abilities

Organized

Job References

Carl Troia - Manager of Affordable - 225-***-****

Carl Vaughn - Account manager at Affordable - 225-***-**** Tangy Miller - Co-worker from Affordable - 225-***-****

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