Medical billing and coding

Laprea Kendrick

**** ***** **** ********, ** ****4 220-***-**** ***************@*****.***

PROFESSIONAL PROFILE

Customer service oriented professional, able to provide timely and accurate data to ensure reimbursement for patient services. Follow policies, procedures, and guidelines to ensure consistent quality. Maintain and assure patient privacy and confidentiality.

Academic Honors Recognition – Dean's List Honor Roll.

Ultimate Medical Academy – HIPAA Essentials for Healthcare Professionals Certificate.

Customer service skills to communicate effectively with patients and healthcare providers.

Remain flexible and prepared to adapt to various situations.

Manage deadlines and meet quality standards with accuracy and consistent attention to detail.

Communication Platforms – Zoom.

Microsoft Office Applications – Word, Outlook, and PowerPoint. KEY QUALIFICATIONS

Medical Billing Accounts Receivable Collections Co-Pay Deductibles Co-Insurance EOBs Medical Office Procedures Revenue Cycle Management Government (Medicare & Medicaid) Third Party Payers Insurance Verification Electronic Health Records (EHR) Electronic Medical Records (EMR) Managed Care (HMO, PPO, POS) Posting Payments Insurance Claim Processing CMS 1500 CMS 1450 (UB-04) Workers Compensation Front Office Operations Scheduling Medical Terminology Anatomy & Physiology HIPAA Compliance Medical Coding (ICD-10-CM, HCPCS, CPT) EDUCATION

Ultimate Medical Academy Diploma – Medical Billing and Coding, 2025 Introduced to the following concepts:

Medical terminology, medical billing and coding, claims processing, medical office procedures, insurance verification, accounts receivable, collections, co-pays, and deductibles.

Electronic health records systems and healthcare claims preparation and submission processes.

Coding for diseases, surgeries, and medical procedures using ICD-10, CPT, and HCPCS coding systems.

Organizing, analyzing, and examining health insurance claims for reimbursement and resubmitting rejected claims.

HIPAA rules and regulations related to patient information privacy and security. PROFESSIONAL EXPERIENCE

Airmark – Columbus, OH 09/2025 – Present

Cook

Pepared food for service and cooked menu items in cooperation with kitchen staff.

Followed policies, complied with safety standards, and worked well in fast-paced environment.

Cleaned station and kitchen prep areas and stocked inventory appropriately.

Maintained a positive, professional, and team-oriented attitude. Goodwill – Columbus, OH 06/2024 – 12/2024

Security Guard

Accountable for the security and safety of client property and personnel.

Followed site-specific policies and procedures and implemented emergency response activities as appropriate.

Ensured a positive company image by providing courteous, friendly, and efficient customer service. Ohio Health Riverside Hospital – Columbus, OH 02/2024 – 08/2024 Cook

Prepared nutritionally sound meals that meet daily nutritional and special dietary needs of each resident.

Followed facility policies and procedures for infection control to maintain a sanitary food preparation area.

Operated cash register, scanned merchandise, accepted payments, and maintained accurate cash holdings.

Worked quickly and efficiently and contributed as a team member to ensure timelines were met. Laprea Kendrick Cont.

Intercomm Security – Plain City, OH 12/2022 – 07/2023 Security Guard

Patrolled property, monitored cameras, wrote reports, and investigated suspicious activity.

Remained aware of surroundings, maintained a professional image, and demonstrated excellent customer service.

Kept thorough and accurate records of activities. Prior experience includes work at Ohio State Medical Center Hospital as an Housekeeper from 09/2019 – 10/2022

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