Executive Vice President, Asset Strategy and Operations Candidate
Resume:
Kieran Beharry, MBA Milton, ON • 416-***-****
Summary
Senior Director of Operations
Strategic Leadership Business Innovation Operations Executive Project Management Results-driven strategic operations leader with over 15 years of experience propelling multimillion-dollar growth, enhancing efficiency by 50%, and boosting customer satisfaction by 75%. Expert in executive operations leadership, global business development, and contract negotiations, delivering transformative change across diverse industries. Renowned for optimizing performance, minimizing risk, and accelerating business expansion through data analytics and continuous process improvements.
Core Competencies
• Executive Operations Leadership
• Global Business Development
• Contract Planning & Negotiations
• Project & Program Management
• Supply Chain Optimization
• Revenue Generation & Growth
• Logistics & Facility Management
• Organizational Development
• Continuous Process Improvements
• Data Analytics & Performance Metrics
• Full Life Cycle Project Management
• Strategic Supply Chain Optimization
Career Experience
LEGEND POWER SYSTEMS – Toronto, ON 5/2018 – Present Senior Director of Operations, North America and Caribbean Principal strategist of daily operations, project management and construction, with emphasis on customer-centered approaches, training, and methodologies. Advance cross-functional and interdepartmental collaboration, while building and strengthening cohesive, internal working relationships across all organizational levels. Drive overachievement on sales targets and identification of growth opportunities to generate revenues. Brainstorm and define strategies to improve staff engagement, motivation, workflow productivity, efficiency, professional development, and overall performance. Oversee advanced reporting functions, including continuous improvements to workflow, accuracy, and optimization.
● Delivered a 50% increase in operational efficiency and achieved 35% cost savings through process optimization, vendor negotiations, and lean inventory management.
● Generated 25% year-over-year revenue growth by aligning operational strategies with market opportunities and customer needs
● Elevated customer satisfaction by 75% by introducing robust KPI frameworks, customer-centric workflows, and employee upskilling programs, which improved cross-department accountability.
● Boosted operational efficiency by 50% and mitigated organizational risk by 50% through strategic project management and process improvements.
● Directed end-to-end operations and strategic initiatives across engineering, manufacturing, supply chain, and field service teams providing strategic direction that improved productivity and accountability.
● Led continuous improvement programs that reduced organizational risk by 50%, enhancing compliance and safety across operations.
RYDER SYSTEMS, INC. – Mississauga, ON 9/2015 – 5/2018 General Manager
Proactive leader of daily operations, with emphasis on facility management of two sites and terminals, service delivery, customer service, contract compliance, and relationship management.
● Unified a 45-person team, increasing customer satisfaction from 35% to 75% and boosting client retention.
• Negotiated and administered $2.5M in third-party contracts, delivering high-quality service and stringent compliance.
UNITED SERVICES GROUP (USG) – Brampton, ON 9/2012 – 8/2015 Director of Operations
Drove operations, property management, and financial performance, including talent acquisition and development, new hire onboarding, client relationship management, financial statement review, budgeting, and issue resolution.
● Oversaw $60M+ in annual operations and sales budgets, optimizing resource allocation and project delivery to close critical performance gaps.
● Mentored 30+ direct reports and trained 100+ employees in compliance, health and safety, resulting in record operational performance and lowest incident rates.
• Spearheaded divisional restructuring, leveraging data analytics to realign KPIs and streamline workflows, boosting organizational effectiveness.
IMPARK – Toronto, ON 6/2009 – 8/2012
Director of Operations
Instrumental in administering full life cycle project management of key initiatives. Established extensive experience in the RFP process. Expertly negotiated strategic contracts and agreements. Fostered customer relationships, raised operational excellence, and effectively communicated with all stakeholders on projects across all project phases.
• Orchestrated culture transformation and process improvements across 180 locations, raising customer satisfaction and retention to 90%.
• Managed a $60M operational budget and 100+ unionized staff while reducing service-related incidents by 35% through rigorous accountability and performance tracking.
• Negotiated and managed complex RFPs and contracts with a focus on stakeholder relations and long-term business value.
Education & Training
Master of Business Administration (MBA), Quantic School of Business Bachelor of Business, Business Administration, DeVry University Diploma of Business, Business & Information Systems, DeVry University Toyota Technical Education Program (TTEP) Diploma, Centennial College Technical Proficiencies
MS Office Suite • SAP • Apple/iMac Systems • Mechanical Engineering/Systems • Data Analytics • Project Management Software
Industry Skills
• Operational Oversight
• Contract Management
• Business Relationship Management
• Organizational Development
• Client Retention
• Business Strategy
• Construction Management
• Manufacturing Operations
• People Management
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