Entry-Level Network Engineer with IT Support Experience

NANA ABENA AKROFI

• *****.*********@*****.*** • 055******* • linkedin.com/in/nana-abena-akrofi

CAREER OBJECTIVE

Motivated Information Technology graduate specialized in Network Systems with hands-on experience in troubleshooting, end-user support, and foundational cybersecurity principles. Seeking an entry-level Network Engineer role to apply technical skills, contribute to secure and efficient IT infrastructure, and grow through continuous learning and professional development.. SKILLS & INTERESTS

Networking Cisco Packet Tracer • Protocols • Servers • Subnetting • VLANs • Protocols • OSI Model Databases & Security SQL • Database Management • Security Policy Implementation Operating Systems Windows • Linux(Kali)

Professional Skills Project Management • Teaching • Leadership • Collaboration WORK EXPERIENCE

Teaching Assistant – Accra Institute of Technology, Accra • Sept 2024 – Present

Guided students through labs, projects, and exam preparation, contributing to higher performance and practical skill development.

Assisted in delivering Networking, Computer Security, and Computer Architecture courses, to improving students understanding of core IT concepts. IT Support Intern – Accra Institute of Technology, Accra • Jun 2024 – Sept 2024

Provided technical support for student and staff systems, ensuring smooth day-to-day academic and administrative operations.

Maintained and troubleshot lab networks, to reducing downtime and enhancing system reliability for users. IT Support Intern – Ghana Water Limited, Tema • Jun 2023 – Sept 2023

Assisted staff with hardware, software, and connectivity issues, to improve response time to IT problems.

Supported system maintenance and installations to keep operations running smoothly. EDUCATION

BSc Information Technology (Network Systems), Accra Institute of Technology (Jan 2023–Dec 2025). Relevant Courses: Network Security Database Network Administration Operating Systems Digital Forensics and Information Systems Security

Diploma in Public Administration, Koforidua Technical University (2018-2020). Relevant Courses: Economics Accounting Research Methods Quantitative Analysis CERTIFICATION

IT Security Auditing (Cybersafe Foundation, 2022) • GRC Analyst Masterclass (Definitive, 2022) ACADEMIC PROJECTS

Designed and simulated a school network using Cisco Packet Tracer to enable remote communication of two campuses.

Led a fraud management system project for a simulated bank to reduce the percentage of fraudulent activities.

Built a school database with Microsoft SQL Server to manage student records and courses. REFEREES

Available upon request

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