Customer-Focused Maintenance and Service Professional
Resume:
Shepherd Fourgson Jr
Pittsburgh, PA 15220
**********@*****.***
Professional Summary
I am well organized and have always been a people person, problem solver, etc. My ability to put customers at ease is an asset that I believe will translate easily int the customer service field. I am articulate with proper mannerisms, I will be a valued asset with whatever team I join and I look forward to bringing a boost of energy with me. However, I'm not opposed to accepting work in my field if the situation is in agreement with my schooling and schedule.I aim to obtain employment with a company that challenges me to excel, with room for growth. Also to maintain stability with a company and be an asset while meeting all challenges. To obtain gainful employment with a company that has room for advancement and stability. Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Porter/Dishwasher
Mad Mex-Pittsburgh, PA
August 2024 to Present
I maintain the cleanliness of the kitchen and dishes. Porter/Prep Cook/Dishwasher
BJ'S Restaurant & Brewhouse-Upper St. Clair, PA
January 2024 to Present
Cleaning of restaurant facilities. Also, serves as a dishwasher & prep cook. Overnight Stocker
Walmart-Pittsburgh, PA
May 2023 to December 2023
Stocking products on shelves throughout the night. Union Millwright Apprentice
Eastern Millwright Regional Council L.U.#443-Pittsburgh, PA June 2017 to October 2023
As a Millwright Apprentice my duties include operating industrial machinery found in construction sites, factories, power plants, various mills, and other sectors. Also, duties include installing equipment, repairing items, and transferring machinery to needed locations. Maintenance Technician
Cornerstone Nursing and Rehab Center-Pittsburgh, PA March 2022 to February 2023
I am a maintenance worker in charge of facilities and building maintenance which covers all phases of property management. Also, I was continuously call upon to interact with members in a prestigious country club as well as staff. My ability to understand demands and solve them in an expedited fashion became priceless.
Housekeeping Lead/Floor Tech
Metz Environmental Services. (Asbury Heights Senior Care Community-Pittsburgh, PA June 2022 to October 2022
My duties were to maintain environmental cleanliness and infection control by thoroughly cleaning a senior care living community on all levels, e.g., resident's rooms, administration offices and nursing stations, and routinely check on biohazardous materials to be delivered to the trash room. Also all levels of floor/carpet cleaning. One month after being hired as a porter/Floor Tech in the housekeeping department I became the Housekeeping Lead/Floor Tech and received a $2 pay increase. This was in part mainly because of the outstanding customer service skills that I display while interacting with staff, residents, and visitors.
Construction Worker
Scorpion Environmental-Pittsburgh, PA
July 2014 to May 2017
Residential demolition and renovations
Detailer
Limousine Detailer, Allstar Limousines-Pittsburgh, PA October 2013 to May 2014
Cleaning limousines and luxury buses, keeping them stocked with supplies and general cleaning of the garage.
Construction and Repair Contractor
Brian Charles Handyman Services-Baldwin, PA
March 2012 to October 2013
Residential renovation and remodeling. Landscape design/construction and seasonal cleaning/removal. Continued customer service through interaction with potential clients and current clients. Line Lead/Packaging
Fudgie Wudgie-Pittsburgh, PA
October 2009 to December 2010
Budgie
Budgie LC
PGH, PA
Worked with and supervised team in making of chocolate candies. Organized groups for closing duties, e.g. (cleaning, inventory, etc). Learned to cook specialty fudge called ganache and coated said fudge with delicate technique called bottoming. Sorted and packaged large orders for shipment. Also obtained knowledge and experience of forklift operation while loading shipments onto cargo vehicles. Crew Member/leader, and Landscape
Klinfelter s Lawn Care-Gibsonia, PA
March 2004 to August 2009
Pruning, trimming, and maintenance of several lawns of multimillion dollar homes and businesses. Also creating different flower, mulch, and tree bed designs and several landscape installations. During winter, Christmas light hanging fall cleanup, and snow removal for the same homes. Crew leader of a five man crew.
Custodian
One Source PGH, PA-Pittsburgh, PA
February 2004 to November 2005
General cleaning services of Post-Gazette distribution centers. Maintenance Crew Member/Commercial
SCI-Greensburg-Greensburg, PA
January 2000 to December 2003
All levels of maintenance services for the institution.(etc, plumbing, carpentry, electrical wiring, and landscaping.
Janitor/Laundry Foreman/Warehouse Clerk
SCI-Pittsburgh Departmental Industries-Pittsburgh, PA November 1996 to January 2000
Stripping, waxing, and buffing floors. Use of various chemical cleaning compounds and equipment. Sorting of laundry for a 50 man unit. Loading unloading trailers, stocking and inventory of merchandise. Shipping and receiving internally/externally for the facility. KP Kitchen Duties and Dishwasher, SCI
Greene-Waynesburg, PA
November 1994 to June 1996
Cleaning dining area and cooking area and dishwashing in institutional cafeteria. Education
Building Maintenance & Welding (Diploma)
Post Secondary-Pittsburgh, PA
September 2016 to June 2017
High school diploma or GED
Business (Bachelor's degree)
Music Production (Associate's degree)
Trade school
Skills
Food processing Social media management Administrative experience Clean workspace maintenance Electrical systems Banquet experience Building exterior maintenance Blueprint Reading (10+ years) Warehouse experience (5 years) Sanitizing surfaces Management (10+ years) Leadership Precision measuring instruments Distribution center Negotiation Blueprint reading GMP Intellectual property law Casual dining experience Project management Microsoft Powerpoint OSHA Electric pallet jack Food industry Interpersonal skills Soldering Mopping Construction painting Manufacturing facility Residential painting Contracts Leadership (10+ years) Management Drywall skilled in various phases of residential renovation, hand and power tools. (10+ years) Industrial equipment troubleshooting Writing skills Cash handling Cooking Heavy lifting Floor buffing Food service Final Cut Pro Hospitality Carpentry (10+ years) Stick welding Unloading Baking Snow plowing Manual handling Kitchen experience Disinfecting surfaces Maintaining an organized workspace Computer operation Landscape Maintenance
(10+ years) Safety standards in production Facilities Maintenance (10+ years) Mechanical knowledge (5 years) English Forklift (10+ years) Electrical Experience
(10+ years) Welding (2 years) CGMP Mechanical troubleshooting Laundry Construction (10+ years) Restaurant experience (6 years) Blueprint specification interpretation Attention to detail Research (10+ years) Basic knife skills POS Technical Proficiency Safe work practices Microsoft Outlook Dog handling CMMS Porter experience Serving Editing Restaurant experience Customer support Guest services Dependability Crane Outdoor work Ductwork Climbing Floor Care Time management Landscape Maintenance Product demos Plumbing Meal preparation Assembly Hotel experience Electrical wiring Janitorial experience Social work Fair Housing regulations Analysis skills Commercial Cleaning
(10+ years) Time management (10+ years) Supervising Experience (10+ years) Defect detection (quality control) Lifts and hoists Content creation Ohmmeter Manufacturing School experience EPA Photography Cleaning surfaces Pet grooming Research Carpentry Maintenance work Mechanic experience Hydraulics
(5 years) Porter Experience Communication skills (10+ years) Maintenance (10+ years) Typing (10+ years) Office cleaning Buffing (2 years) Equipment Repair
(2 years) Typing Professional (10+ years) Communication skills Fine dining experience Concrete finishing Food safety management Welding Supervising experience Conveyor installation Knife skills Customer relationship management Scratch Heavy equipment operation RF scanner Hospital experience Live-in employment Woodworking Equipment troubleshooting Groundskeeping Hazard Communication Standard Windows Residential construction Long term care Plumbing (10+ years) Order fulfillment Catering University Mobile devices Animal handling Computer skills Safety regulations Adobe Premiere Grocery store Eclipse Google Docs Dusting Building interior maintenance Front desk Adolescents Programmable logic controllers Microsoft Office Computer networking Basic math (10+ years) Food handling Inventory management Culinary experience Team management Millwright (5 years) Appliance installation Cleaning Experience
(10+ years) Forklift Industrial equipment Construction Environmental Services Industrial Equipment Experience (5 years) Fabrication Root cause analysis Handyman (10+ years) Computer literacy Computer skills (10+ years) Industrial Maintenance (5 years) Computer literacy (10+ years) Soldering (10+ years) Microsoft Excel Microsoft Word Animal care Pet care Google Suite Retail math Host/ hostess experience Complaint handling Marketing Residential cleaning HVAC Working with high schoolers Preventative maintenance Receiving shipments Ballet Landscaping Dishwashing Budgeting Industrial electrician experience Sanitation Industrial cleaning Organizational skills Forklift safety protocols Languages
• Spanish
Certifications and Licenses
Pallet Jack Certification
Forklift Certification
OSHA 30-Hour General Industry
OSHA 10-Hour General Industry
OSHA 10
OSHA 30
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