Customer-Focused Retail Team Player with Leadership Experience
Resume:
B
Latarsha
Brown
Latarshadbrown@gma
il.com
Walterboro, SC 29488
WWW: Bold Profile
SUMMARY
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills. SKILLS
• Inventory management
• Staff scheduling
• Employee training
• Quality assurance
• Order fulfillment
• Patient care
• Vital signs monitoring
• Medication administration
• Compliance standards
• Customer satisfaction
• Team collaboration
• Warehouse operations
• Stock tracking
• Heavy machinery operation
• Service delivery
• Safety standards
• Workflow optimization
• Communication skills
• Problem resolution
• Client relationships
• Staff development
• Sales forecasting
• Task delegation
• Microsoft office expertise
• Schedule oversight
• Strategic thinking
• Operations management
• Scheduling and planning
• Orientation and training
• Financial reporting
• Cost control
• Problem-solving
• Team motivation
• Retail operations
• Business administration
• Orientating and training
• Workload management
• Staff management
• Employee scheduling
• Employee supervision
• Employee performance evaluations
• Financial management
• Time management
• Budgeting and finance
• Team leadership
• Retail operations management
• Customer service and satisfaction
EXPERIENCE
Assistant Manager
Charleston, WI
Captain D's Seafood/ Apr 2007 to Jun 2009
Shipping and Receiving Clerk
North Charleston, South Carolina
Assisted in managing daily operations by coordinating staff schedules, ensuring optimal service delivery during peak hours.
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Trained new employees on company policies and procedures, fostering a knowledgeable and efficient team environment.
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Oversaw inventory management by tracking stock levels and placing orders to maintain product availability and minimize waste.
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Phillips Magnavox/ Feb 2004 to Oct 2006
Store Manager
James Island, SC
Texaco Gas Station/ Dec 2002 to Apr 2004
CNA
Goose Creek, South Carolina
Vicky Blankenship / Sep 1999 to Dec 2002
Coordinated the shipping and receiving processes, ensuring accurate inventory management and timely order fulfillment.
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Operated warehouse equipment, including forklifts and pallet jacks, to efficiently move and store goods.
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Inspected incoming shipments for quality assurance, reducing discrepancies and maintaining compliance with company standards.
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Led daily operations and staff management to enhance service efficiency and improve customer satisfaction at the store.
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Implemented inventory management practices to ensure optimal stock levels, reducing shortages and improving sales performance.
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Trained and mentored new employees on operational procedures, fostering a knowledgeable team and maintaining service standards.
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Assisted patients with daily living activities, ensuring comfort, safety, and adherence to care plans.
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Monitored vital signs and reported changes to nursing staff, contributing to timely patient care interventions.
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Maintained accurate patient records and documentation, supporting compliance with healthcare regulations and standards.
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Implemented personalized care strategies that addressed individual client needs, optimizing their quality of life.
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Coordinated medication schedules and ensured adherence, contributing to improved health outcomes for clients.
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Developed and maintained positive relationships with clients and families, fostering trust and open communication.
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Monitored and recorded clients' health metrics, facilitating timely adjustments to care plans when necessary.
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Maintained a clean and organized living environment for clients, ensuring a safe and welcoming space.
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Administered medications in accordance with instructions from the physician or pharmacist.
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Provided companionship to clients through conversation, activities and positive interactions.
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• Picked up groceries, prescriptions and other items for clients. Managed household duties such as grocery shopping, running errands, paying bills and arranging for services such as repairs or maintenance of the home.
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• Monitored vital signs such as blood pressure, heart rate and respiration.
• Drove clients to appointments, errands and special events. Laborer
Charleston, South Carolina
Construction Site/ Mar 1997 to Nov 2000
Conducted light housekeeping tasks including laundry, bed making and meal preparation.
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• Cooked and served meals to clients according to dietary needs.
• Assisted clients with paying bills, scheduling appointments and making phone calls.
• Helped clients perform grooming, bathing and other hygiene tasks. Assisted clients with mobility issues by providing support while walking or using a wheelchair and walker.
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Encouraged clients to participate in activities that stimulate mental awareness or physical well-being.
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Responded promptly to dangerous incidents and emergency situations by adhering to proper procedures.
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• Created a safe environment for the client by removing hazards from their living area.
• Monitored client activity to prevent injuries and responded promptly to emergencies.
• Maintained accurate records of client's health information in an organized manner. Respected the privacy of each client at all times and maintained confidentiality of their records.
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Operated heavy machinery and tools to complete various construction tasks, ensuring projects met safety standards and deadlines.
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Assisted in the preparation and clean-up of job sites, contributing to a safe and organized work environment.
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Stocked and maintained materials, enabling efficient workflow and timely project progress on construction tasks.
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EDUCATION AND TRAINING
GED
Charleston, South Carolina
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