Warehouse Professional with 10+ Years Experience

DELCIA L. WHITAKER

P: 443-***-**** / E-MAIL: *********@*****.***

Woodlawn, Maryland 21207

SUMMARY OF QUALIFICATIONS

Time Management

Skilled in logistics

Over 10 years of customer service

Quality control

5+ years warehouse experience

Excellent written and verbal

communication skills

SKILL PROFILE

Clerical Skills

Data entry

Managed/ create filing systems

Create/ revise documents

Managed timesheets

Handled customer’s payments

Advanced knowledge in Microsoft

Customer Service Skills

Operated multiple telecommunication devices (multi line phones, walkie-talkies, dispatch)

Listened to customers concerns and provided a solution

Improved CS knowledge to resolve concerns

Attended to costumers in-person and over the phone Warehouse Skills

Stocked products

Manually moved items from warehouse to floor

Assisted with sorting and scanning product (Scanned up to 300 items per hour)

Ensured quality of products

Assembled products to meet quality levels

PROFESSIONAL EXPERIENCE

Warehouse worker –

Randstad Manufacturing, Logistics, Baltimore, MD 10/2009-03/2019 Amazon, Sparrows Point, MD 05/2019-06/2019

Under Armour, Sparrows Point, MD 06/2019-Present

Cashier –

Wegmans, Baltimore, MD 07/2005-08/2006

Office Assistant –

CEVA Logistics, Baltimore, MD 08/2012-02/2013

Special Education Teacher–

Baltimore City Public School Systems, Baltimore, MD 09/1983-12/2005 Bus and Over Night Aide –

Maryland School for The Blind, Baltimore, MD 03/1982-09/1983 EDUCATION

Bachelor of Science: Special Education Coppin State university Baltimore, MD 1980-1983

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