Information Technology Manager with Global Infrastructure leadership

Worked in

Job title: Information Technology Manager.

Job field:

*- ******* **** ******* ******* Infrastructure.

*- ******* ******* ******* *** Servers.

*- ******* *** ********* ***** IT policies, procedures, and best practices in alignment with global IT strategy and security standards.

4- Manage local vendor relationships (e.g., ISPs, hardware/software suppliers) to ensure service levels and cost-effectiveness. 5- Lead local IT projects from initiation to completion, managing timelines, resources, and stakeholder communication. 6- Oversee the management of user accounts and access controls, including Active Directory, Google Workspace, and other authentication mechanisms.

7- Provide hands-on technical support and troubleshooting for complex, escalated issues (acting as a "player-coach"). 8- Ensure all IT systems are monitored for performance and security, and lead incident response. 9- Oversee all local IT operations, including infrastructure (network, servers), end-user computing, and service desk support, ensuring high availability and reliability.

10- Lead, mentor, and develop the local IT team, fostering a culture of high performance, collaboration, and continuous improvement.

Worked experience

Imperium Group Company (Egypt Branch).

Job title: Technical Support Manager

Job field:

11- Installing and implement Egypt Site Infrastructure. 12- Installing and implementing Site Systems Servers. 13- Support company branches at Dubai, Abu Zabi and Egypt. 14- Manage Company branches technical support Engineers Tasks. 15- Manage troubleshooting, systems backups, archiving, and disaster recovery and provide expert support when necessary. 16- Administering Networks Windows server based on Microsoft Systems (AD, DHCP and DNS). 17- Support Autodesk, Adobe, CSI, Sketchup and other Engineering Software.

EZZ STEEL Company (HQ and Sadat Plant).

Job title: Technical Support and infrastructure Senior Supervisor From: 2009 to 2024 (15 Years).

Managerial and technical Job fields:

- Managerial field:

1- Responsible for all administration instructions queue and it forms. 2- Responsible for Site inventory (Application, operating systems, devices and Local Network Infrastructure). 3- Project management Planning and installing.

3- Manage Site Engineer Tasks.

2026 ... Curriculum Vita

Mohamed Adel Al-Aswad

IT Manager at Medicare Middle East.

17 years’ Experience

Address: Sadat City – Egypt

Mobile Number: 002-01009943381

Email: ***.****.*****@*****.***

4- Holds regular status meetings with team

- Technical Field:

1- Manage and support Azure for sadat plant users. 2- Implement and support Network Security Concepts CIA (Confidentiality, integrity and availability). 3- Managing Security Servers (Symantec Endpoint) for Sadat Plant. 4- Administering Networks Windows server based on Microsoft Systems (AD, DHCP, DNS and Exchange). (Sadat Plant). 5- Manages troubleshooting, systems backups, archiving, and disaster recovery and provides expert support when necessary. 6- Responsible for all help desk activities.

7- Monitoring and tracings all PCs, Software, Network and Servers connectivity. 8- Assets Management and inventory process.

9- Technical Support for infrastructure systems based on Cisco and MS for Sadat Plant. Work Projects involved from Manager

1- Installing, Configuring and managing Cameras Systems (NVR and DVR) for Sadat Plant. 2- Initiates and Managing Scales System from Shenck Company at Sadat Plant. 3- Design and Initiates scales disaster recovery network and Electrical Power solution and Apply it at Sadat plant. 4- Design and Initiates Level2 system security solution and apply it at Sadat plant. 5- Initiates and administer locally private cloud computing environment for Sadat Plant. 6- Initiates and managing System Center Configuration Manager SCCM (Windows Update Module) for Sadat Plant. Personal Projects Achievements to EZZSTEEL

1- Draw the network maps, charts and manholes for Sadat Plants. 2- Install and Manage Maintenance Prediction System server (Applied by Solarwinds) for Sadat Plant. 3- Initiates OS, Setting and software silent install System (SCCM OS Deployment Module) for Sadat Plant. (86% Time Save) 4- Customize All Used Operating Systems with EzzSteel and make it bootable to be fast and easy. (70% Time Save) 5- Design and Made EzzSteel Rescued Flash Memory.

Engineering Co. for Automotive trim part "Aliaa"

Job title: Information Technology Engineer

Job field:

1- Install preparation, maintenance and management the networks 2- Preparation and maintenance the PCs and laptops. 3- Technical supports.

Personal interpretations Achievements:

1- Apply Network solution for high frequency problem. 2- Design and install network for HQ and Sadat Factory network. 3- Connect Sadat Plant with HQ by VPN Solution.

From: 2003 to 2008 (4 years Part Time as a trainer and 1-year Full Time).

Other Technical Skills

1- Install and maintenance Networks Infrastructures Wired, Cupper, Fiber optics and Wireless. 2- Install and configure Security Servers Like Kasper and AVG 3- Install, preparation and maintenance Networks (LAN –MAN - WAN -WLAN). 4- configure and managing Cisco routers and switches. 5- Configuring and managing LAN Guard Update Center Server. 6- Analyze viruses and vulnerability.

7- Analyze the environment and detect weakness points

Recommended Tools

1- SolarWinds. 2- SCCM Family. 3- GFI Package. 4- Spice works. 5- TNI Package. 6-Manage Engine Package. 7- Nessus. 8- PRTG. 9- Asterisk. 10- EMCO Package 11- Ease US Package 12- Acronis Package

Personal Information

General Information Education Information

Nationality: Egypt University Degree: Bachelor of Computer Science . Birth date: 11/8/1985. Grade: Very Good .

Gender: Male Graduation of project Degree: Excellent Marital Status: Married. Graduation year: 2007

Military Status: Exempted.

Language and Courses

Courses

Technical Courses

1- Cybersecurity (Self Study)

2- A+ (CompuTek).

3- N+ (Self Study).

4- MCSE (CompuTek).

5- MCITP (Self Study).

6- MS Private Cloud (Self Study

7- Virtualization (Self Study).

8- CCNA (Self Study)

9- CEH V8 (Self Study)

Administration Courses

1. Basic Management Skills (British university).

2. Leadership Skills (Business Solution).

3. Communication Skills and reporting (British university). 4. Project Management Essentials (Techno Management). 5- ITIL (Self Study).

6- Fire Civil Defense Course (Ministry of Interior). 7- Coaching in work place (Trainera).

8-Engilish Course (B1,2,3 and 4 (ISDESK).

Language

Arabic:

Arabic General Life: Excellent

English

English in IT Field:

Very Good (Speak, Write and Read).

English General Life:

Fair (Speak) Good (Write and Read).

Career Objective

Seeking a challenging position in your company which is dynamic and progressive where hard workers are recognized and rewarded.

Skills

Fast detect errors and repair it for network and windows, I can work under pressure, can teach the others and communicate with all kinds of people, and work in team work, patience and creative.

Hobbies

Reading (Information Technology Books), Internet, Travel and Fishing.

DEAR SIR,

Thanks for your precious time, and I hope to join your organization. Regards

Mohamed Adel Al-Aswad

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