Data Analyst - QA & Regulatory Compliance Expertise

CHARLES SWARCKOF

Data Analyst I Quality Assurance I Data Interpretation I Regulatory Compliance

\. +1-407-***-**** @ *********@*****.***,,> linkedin.com/in/charles-swarckof 9 Ocoee, FL EXPERIENCE

**/*021 • 03/2024

Maitland, United States

01/2022 • Present

Orlando, United States

03/2020 • 04/2021

01/2023 - Present

Orlando, United States

12/2012 • 09/2020

Maitland, United States

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EDUCATION

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Orlando, United States I

SKILLS

Data Analyst

Tetratech

Complete audits for cases created by applicants requesting disaster recovery assistance Participate in daily stand-ups/roundtable meetings to ensure meeting regulatory requirements from accrediting bodies and federal, state and local statutes

Utilized Excel to examine and interpret data in a variety of ways from several sources Promote quality, communication, research, collaboration, integration and teamwork to develop and implement best practices to improve audit results

Web Quality Analyst

Tupperware brands

Participate in project planning sessions with project managers, business analysts, and team members to create requirement tickets for web developers

Write and execute test cases, maintain documentation, including regression testing Search for bugs in newly-developed aspects of existing web applications in sandbox environments, create bug tickets using Jira to deliver in time for deployment Certified Pharmacy Technician

Walgreens / Publix Super Markets Inc.

High volume multi-line phone to create new profiles, process order requests, insurance inquiries, and verification of profiles for patients, nurses, doctors and pharmacists Maintained strict patient confidentiality to adhere to HIPAA regulations Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality Quality Assurance Project Manager

SPA Quality Inc

Managed QA special projects including beta testing. new product engagement, on-site evaluations, internal audits, and roundtable discussions

Created project plans with established. timelines for integral phases, assigned to appropriate teams, managed workflow through entire project life cycle

Utilize MySQL platform to gather and analyze data, to determine accuracy of data reports and create reports in Power Bl and Excel

Communicate with stakeholders through documentation and presentations to convey deadlines, scope of work and potential challenges throughout project timeline

High school diploma

Valencia college

• Coursework in Computer Engineering

Android Studio Chrome HIPAA JIRA Linux Mac OS Microsoft Excel Microsoft Office Microsoft Power Bl SQL TestRail Xcode Gmail Android OS Apple iOS

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