Operations & Data Analytics Leader in Public Sector

Sangeeta Mishra (Sang) ï

Contact

Information

**** ***** ****., ***# ***, +1-617-***-****

Hickory, North Carolina, ********.******@**.**.*** 28602, USA

Education Lenoir-Rhyne University, Hickory, NC, USA Master of Business Administration

(Business Analytics & Information Technology), Dec 2025 expct. Sambalpur University, Odisha, India

Master of Computer Applications, May 2016

Sambalpur University, Odisha, India Mar. 2015

Bachelor of Arts & Bachelor of Legislative Law. (India) Sambalpur University, Odisha, India May 2009

Bachelor of Science, Major -Physics

Professional

Experience

Post Master & Head of Postal Saving Bank,

Jyoti Vihar Post office, Sambalpur, Odisha, India 2018-2024 Executive Assistant to Divisional Manager of Posts, Rourkela Division, India 2015 - 2018

Postal Assistant (System Administrator Specialist), Bargarh Postal Division, Odisha India 2010- 2015

Master Authority for setting up network systems for Dept. of Post in large division of Postal district.

Quality Assurance Engineer, Vedanth Aluminum Ltd. Jhar- suguda, India,

2009–2010

Certifications - ‘A’ Grade in DOEACC ’O’ level National Institute of Electronics & Informa- tion Technology (NIELIT).

- ‘C’ certificate in National Cadet Corps (Leadership). Coding

Experience

R, Python, PostgreSQL

Languages English (fluent), Hindi, Odia (native)

Past projects

& experiences

Data Analysis and Visualization Dashboard

Languages/Technologies: R, Python, PostgreSQL

Developed an interactive dashboard using R Shiny for analyzing and visualizing quality data from a PostgreSQL database. Implemented data preprocessing, statistical analysis, and visualization using R libraries like ggplot2 and dplyr. Deployed the dashboard to facilitate decision-making for production teams. Past proj. &

experiences

Cont.

Natural Language Processing Application

Languages/Technologies: Python, PostgreSQL

Built a sentiment analysis tool using Python’s NLTK and scikit-learn libraries to analyze customer reviews in English, Hindi, and Odia languages in Dept. of Post. Extracted features from text data, trained machine learning models, and stored results in a PostgreSQL database. Developed a user-friendly interface for inputting text and viewing sentiment analysis results. Financial Data Management System

Languages/Technologies: Python, PostgreSQL

Created a data management system for financial data using Python and Post- greSQL. Implemented data ingestion, cleaning, and storage processes to handle large volumes of financial data. Developed analytical functions and dashboards to provide insights into financial performance.

Web Scraping and Data Analysis - Portfolio projects Languages/Technologies: Python, PostgreSQL

Conducted web scraping using Python’s BeautifulSoup and Scrapy libraries to gather data from various websites. Stored scraped data in a PostgreSQL database for further analysis. Performed data analysis and visualization to identify trends and patterns, providing actionable insights. Multilingual Chatbot Development- - Portfolio projects Languages/Technologies: Python, PostgreSQL

Developed a multilingual chatbot using Python’s NLTK and TensorFlow li- braries to provide customer support in English, Hindi, and Odia. Integrated the chatbot with a PostgreSQL database to fetch relevant information and respond to user queries. Implemented natural language understanding and generation techniques to enhance conversational capabilities. Personal

Interests

Hobbies: Long-Distance Running Cooking Hiking

Selected

Honors and

Awards

– SAHARA Scholarship For Leadership(NCC)

– Honored for exceeding annual SUKANYA SAMRIDHI ACCOUNTS by 50 percent significantly contributing to the branch’s overall performance. Rec- ognized for exceptional analytical skills and customer service excellence March 2022

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