Multilingual Insurance - Data Annotation Specialist
Resume:
SKILLS
CONTACT
Chattahoochee Technical
College
•Criminal Justice Studies
LANGUAGES
Results-driven professional with hands-on experience in insurance sales, client relationship management, and AI data annotation. Licensed across multiple states with a proven track record of educating clients, managing policy compliance, and growing business operations. Bilingual in English and Portuguese, with additional experience annotating and evaluating multimodal datasets to support AI model development. Adaptable, detail-oriented, and committed to delivering accuracy whether advising clients on coverage or contributing to high-quality training data pipelines. WORK EXPERIENCE
VITORIA
CARVALHO
LICENSED INSURANCE AGENT DATA ANNOTATION SPECIALIST CLIENT RELATIONS PROFESSIONAL
*********.****@*****.***
Smyrna, GA
• Business Management &
Leadership Certificate – Harvard EDX
• Health & Life Insurance License
(Multiple States)
• Business High Performance
Certificate
• Business Management and
Leadership Certificate
English (Fluent) Portuguese
(Native) Spanish (Working
Proficiency)
2025 - Present
Apex Pro
Licensed Insurance Agent
Develop personalized insurance plans tailored to diverse client needs and financial goals
Conduct thorough policy reviews to ensure regulatory compliance across multiple states
Educate clients on coverage options, benefits, and policy terms with clarity and consistency
Manage day-to-day business operations including documentation, reporting, and account management
CERTIFICATIONS
2024 - 2025
Content Analyst - Trust & Safety YouTube Ads Policy Reviewed and adjudicated advertiser appeals for YouTube ad content flagged for policy violations, covering both English and Portuguese markets. Evaluated video and image-based ad creatives against internal content guidelines to approve or reject appeals with accuracy and consistency. Contributed to AI model training by ensuring all decisions fed into structured English and Portuguese datasets, supporting the development of scalable content moderation systems. PROFILE
• Customer Relationship Management
• Insurance Policy Development
• Account Management
• Business Operations
• Team Leadership & Training
• Problem Solving
• Data Entry & Documentation
• Sales & Client Education
CBP Credit 2023 - 2024
Data Specialist
Entered, verified, and maintained customer credit data with high accuracy across digital filing systems
Identified and corrected documentation discrepancies, ensuring data integrity and compliance with internal standards
Supported operational workflows by organizing and managing records across multiple client accounts
2024 - 2025
Nexoak
Linguistic Data Specialist / AI Bilingual Tutor
Provided linguistic expertise across syntax, semantics, pragmatics, and sociolinguistics to support the development of multilingual AI and LLM driven language technologies. Curated, evaluated, and refined large-scale Portuguese– English speech and text datasets, ensuring linguistic accuracy, cultural relevance, and consistency across dialectal varieties. Performed high-accuracy audio transcription and linguistic QA for Portuguese speech datasets, ensuring native-level fluency validation and dialect consistency. EDUCATION
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