HR Operations Leader

Kimberly Gipson

HR MANAGER

***********@*****.*** 901-***-**** Memphis, 38116, TN

SUMMARY

Dynamic Operations Administrator with over 15 years of diverse experience in administrative roles. Proven track record in overseeing onboarding processes, managing compliance, and enhancing operational efficiency. Successfully facilitated employee benefits enrollment and maintained accurate timekeeping records, directly contributing to improved team performance. Equipped with a Master's Degree in Business Administration, ready to leverage strong organizational skills and attention to detail to excel in the role of HR Manager. WORK EXPERIENCE

Operations Administrator - Waste Connections

05/2022 - 11/2024 Olive Branch

● Oversaw the onboarding process for all new hires, ensuring a smooth transition into the company.

● Coordinated new employee benefits enrollment, including 401K options, to streamline the onboarding experience.

● Managed driver recertification for Medical Examiner Certifications, ensuring compliance with state regulations in Tennessee.

● Facilitated employee boot purchases through company vouchers to ensure staff safety and comfort.

● Arranged and coordinated random drug testing and managed result documentation for compliance purposes.

● Administered timekeeping and attendance records for workers using Excel, enhancing tracking accuracy.

Administrator - First Start Facility Services, Inc. 12/2015 - 05/2022 Memphis

● Orchestrated office activities and operations to secure efficiency and compliance with company policies.

● Supervised administrative staff, assigning responsibilities to optimize performance across the team.

● Monitored office supply inventory and executed orders when necessary to maintain operational flow.

● Supported budgeting and bookkeeping procedures to maintain financial integrity.

● Created and updated records, managing both financial and personnel data for accuracy. Transportation Coordinator - Bridges USA

07/2000 - 06/2014 Memphis

● Delegated policies and procedures to more than 650 clients, ensuring clarity and compliance.

● Compiled and implemented data plans and reports for management review, driving data-driven decision-making.

● Monitored and evaluated the services provided to clients, maintaining service excellence.

● Participated in annual training programs and monthly meetings to enhance job-related skills.

● Interacted with diverse populations in an ethical and sensitive manner to foster relationships.

Supervisor / Dispatcher - Durham School Service

10/1998 - 06/2000 Memphis

● Delegated and documented policies and procedures for a staff of 225, ensuring clarity in operations.

● Cultivated positive relationships with community residents and local school districts to enhance collaboration.

● Assigned duties to employees while providing training to improve team performance.

● Scheduled appointments and coordinated travel arrangements to optimize operational efficiency.

● Established a working culture that promoted equality and eliminated discrimination. EDUCATION

Master's Degree - Business Administration - Belhaven University 2006 - 2008, Jackson

Bachelor's Degree - Business Administration - Belhaven University 2003 - 2006, Jackson

SKILLS

Onboarding new hires, Benefits and 401K enrollment management, Medical Examiner's Certificate recertification, Employee voucher management, Drug test arrangement, Attendance and time calculation, Excel, Office coordination, Office supply management, Budgeting support,Bookkeeping support, Record creation and updating, Data plan preparation, Report preparation, Client service monitoring, Policy delegation, Procedure delegation, Staff training, Scheduling, Travel arrangement coordination, Coordinating, Supervising, Teaching, Training, Leadership, Meeting deadlines, Working independently, Communication (Verbal and Written), Working in a diverse setting, Office activities coordination, Efficiency and compliance assurance, Performance supervision, Phone call management, Correspondence management, Record and data management, Client relationship development, Ethical and sensitive interaction, Working culture establishment, Bias and discrimination enforcement, Administration, Strategic Thinking, Analytical Skills, Recruitment, Supervision, Compliance Languages

English (Native)

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