Security Operations Center (SOC) Specialist

JEFFREY KUNDA

414-***-**** MILWAUKEE, WI - ****8 *********@*****.***

SUMMARY

Dedicated SOC Operator with over 3 years of experience in evaluating security protocols and resources. Proven expertise in assessing client needs and implementing strategic resource adjustments to optimize operational efficiency for both individual and team objectives.

PROFESSIONAL SKILLS

C*cure

Dataminr

Track Tik

Excel

ExecqVision

Everbridge

Microsoft Word

WORK EXPERIENCE

SOC Operator Jan 2023 – Present

Molson Coors Beverage Company Milwaukee, WI

Protected Molson Coors employees, contractors, visitors, information, and property from various threats, including injury, intrusion, damage, theft, fire, and equipment failure, by effectively responding to emergencies and dispatching appropriate personnel.

Monitored security access control systems, alarm systems, CCTV, and other protective measures across all North American facilities, ensuring the safety of company employees and assets.

Tracked local and global events impacting company operations and employee safety, while managing security systems to safeguard Molson Coors travelers and coordinating timely notifications and responses.

Oversaw the operation of security communication systems, including radio, cell phones, computer networks, and telephones, to maintain seamless security operations.

Coordinated security activities with patrol teams as per established procedures, completed incident reports as required, and maintained a comprehensive shift security operations log detailing calls received and actions taken.

CSOC Operator Nov 2021 – Jan 2023

GardaWorld Security Milwaukee, WI

Monitored C*cure access denied alarms, fire alarms, cameras, and environmental/chemical alarms to ensure immediate response to security breaches.

Handled a high volume of emergency and non-emergency calls via phone, cell, two-way radio, and direct connect lines, ensuring prompt communication during critical situations.

Reviewed corporate entrances for unauthorized access during unstaffed hours, effectively mitigating potential security risks.

Monitored worldwide travelers and assessed travel conditions, sending alerts as necessary to enhance traveler safety.

Utilized CIDER to meticulously document all activities occurring throughout shifts, ensuring accurate records for future reference.

Corporate Security Feb 2018 – Nov 2021

G4S Secure Solutions Milwaukee, WI

Demonstrated effective time management skills by coordinating personnel and security assets, ensuring accountability and operational efficiency.

Recorded and analyzed data related to property damage, theft, violations, and unusual occurrences, generating reports to inform supervisory actions.

Documented and communicated security concerns clearly, following up to ensure swift resolutions of issues.

Monitored and authorized the entrance and departure of employees, visitors, and other individuals, effectively guarding against theft and maintaining premises security.

Patrolled the Fiserv premises to detect signs of intrusion and ensure the security of doors, windows, and gates.

Investigated and prepared detailed reports on accidents, incidents, suspicious activities, safety hazards, and emergency situations requiring police intervention.

EDUCATION

: General Studies

Bay View High School, Milwaukee, WI

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