Customer Service Specialist with Diverse Experience
Resume:
Mizanur Chowdhury
Phoenix, AZ
************@*****.***
Objective: Detailed oriented, customer service professional searching for an entry level position. Open to new opportunities in different sectors. I have several years of experience in customer service in a fast-paced environment.
Work Experience
Customer Service Representative 1 November 2025
Maximus
● Addressing consumers about their open and special enrollment eligibility
● Enrolling consumers in healthcare.gov according by their family needs
● Accepting application
● Consideration of their special enrollment eligibility
● Authorize and unauthorize
● Update and renew
Customer Service Representative
Circle K: Scottsdale, AZ October 2023 – July 2025
● Provide exceptional customer service by promptly addressing inquiries, resolving issues and ensuring customer satisfaction.
● Develop strong relationships with key clients through regular communication and personalized support.
● Utilizing POS systems to handle cash, credit/debit cards to complete customer transactions, completing open/close worksheets and end of day reports. Upsold products to customers to increase sales. Driver
Lyft: Phoenix, AZ November 2022 – October2023
● Earned 5 stars rating
● Created efficient route plans to optimize travel time
● Implemented safety protocols to ensure a safe environment for passengers
● Assisted passengers with boarding and other needs to enhance travel experience Customer Service Representative
Arco am/pm: Scottsdale, AZ January 2015 – October 2022
● Deliver exceptional customer service by addressing inquiries and resolving issues
● Processed payments efficiently, oversaw inventory management
● Train new employees
● Stock, clean and organize to ensure store presentation Customer Service Representative
Quick Stop: Glendale, AZ January 2007-November 2015
● Open/close store, run register, stock, clean and organize
● Train new employees as needed
● Upsell additional products based on customers preferences. Education
SID. Degree College/Dhaka Bangladesh- 1995-1997 (Accounting) LaGuardia Community College N.Y/ U.S- 1998=2000 (ESL) Skills
● Intermediate skills in Microsoft Office
● Communication skills
● Time management & organization skills
● Detailed oriented & fast learner
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