PROFILE
Administrative Professional
Dedicated and versatile administrative
professional with extensive experience
in process coordination, project
support, and client relations across
public, private, and nonprofit sectors.
Known for exceptional organization,
attention to detail, and strong
communication skills.
Passionate about supporting public
transparency, efficiency, and service
excellence through data integrity,
operational improvement, and
collaborative teamwork.
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CONTACT
PHONE:
*****.*.********@*****.***
LINKEDIN:
linkedin.com/in/laura-zartuche
Laura K. Zartuche
PROFESSIONAL WORK EXPERIENCE
Agent
New York Life (Dec 2023 - Jan 2026)
• Provide personalized insurance and financial solutions to meet client needs, including college funding, retirement planning, and long-term income strategies.
• Manage multiple client portfolios with precision and confidentiality, ensuring compliance with state and federal regulations.
• Develop strong relationships through effective communication, professionalism, and empathy.
Account Executive
Sentry Capital Group (Jul 2023 – Dec 2023)
• Managed client acquisition, contract negotiation, and ongoing account maintenance for a real estate investment firm.
• Utilized analytical tools to evaluate funding opportunities and ensure project accuracy.
• Adapted quickly to new systems and software; maintained strong internal and client communications.
Tech Supplier IZinternational, LLC
Dell – Alienware (2022 – 2023)
• Coordinated procurement of advanced technology equipment and incentive materials for global teams.
• Managed shipping and delivery logistics for international orders, maintaining accuracy under tight deadlines.
Head Administrator / Executive Assistant to the Senior Pastor My Father’s House of Nations Int’l School of Ministry
(1999 – 2001, 2008 - 2018)
• Oversaw departmental operations, event coordination, and financial recordkeeping.
• Managed executive scheduling, itineraries, and correspondence for international ministry activities.
• Facilitated meetings, maintained records, and led process improvements across administrative functions.
Laura K. Zartuche 2
PROFESSIONAL WORK EXPERIENCE (continued)
Administrative Assistant
My Father’s House of Nations Int’l School of Ministry (1996 – 1999) Quality and Skills Specialist / Telephone Banking Specialist TD Canada Trust (2001 – 2006)
• Reviewed and scored customer service calls to ensure compliance and quality standards.
• Trained and coached staff on service excellence and communication effectiveness.
• Exceeded charitable fundraising goals by 275%, earning top performance recognition among four call centers. Personal and Commercial Lines
GuideOne Insurance (2006 – 2008)
• Managed customer accounts, processed policies, and implemented paperless office transition.
• Created and distributed a comprehensive Safety Misconduct Handbook to enhance risk management and compliance for insured organizations.
Office of Admissions, Front Desk
Roosevelt University (1994 – 1996)
• Served as the first point of contact for visitors, managed calls, and supported office correspondence.
• Ensured student well-being and compliance with university policies as a Resident Assistant. Homeschool Teacher
Self-Employed (2012 – 2023)
• Developed and delivered customized curriculum and enrichment activities for four students.
• Balanced educational responsibilities with household management and early childhood care.
• Supported the Head Administrator in event planning and record management.
• Coordinated with charitable organizations such as The Bagel Project to manage community partnerships. Music Instructor
Self-Employed (2008 – Present)
• Provide private piano lessons emphasizing creativity, theory, and individualized growth.
• Design custom lesson plans and foster an engaging, positive learning environment. Laura K. Zartuche 3
EDUCATION AND AWARDS
Roosevelt University
Chicago Music College (CMC) (Chicago, IL)
• Dean’s List, GPA: 3.8 on a 4.0 scale
• Talent Scholarship for Vocal Performance and Musical Theatre
• Double Major: Musical Theatre and Opera; also studied Hospitality Management
• Full theater scholarship
• U.S. Citizen (naturalized 2014; self-prepared all documentation).
• Winner- Best Youth Girls Choir in the World, Amabile Youth Singers, Vienna (1989).
• Grade 9 Piano, Royal Conservatory of Music - First Class Honors with distinction.
• Volunteer experience with animal rescue organizations and youth mentorship.
• Passionate about public service, lifelong learning, and community engagement. Mountsfield Theatre School
(London, UK)
v Offered F
BACKGROUND AND INTERESTS