Registered Medical Assistant and Billing Specialist
Resume:
Selicia Benson
Ridgeland, SC *****
*********@*****.***
Professional Summary
I’m a Registered Medical Assistant and Certified Billing and Coding Specialist. I'm a dedicated hard worker, honest and reliable. Throughout my study at TCL, I've incorporated greet skills for this position.
My coursework included areas of patient care,administration, insurance, medical technology, law guidelines pertaining to HIPPA and OSHA, more importantly, clinical duties. I also have experience with Docutap, Cerner, Medisoft, Prime,etc EMR's.
I'm eager to start this wonderful career in the medical industry and put forth my experiences. Please contact me at (843) 226-5001or email me at bselicia@yahoo. com, at your earliest convenience . Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
PCT (Patient Care Technician)
Tenet Healthcare-Hardeeville, SC
April 2023 to Present
Same Day Surgery/PACU
Patient Service Representative
PSR-Hilton Head Island, SC
January 2020 to January 2023
Checking in patients, demographics, verify insurances, collection of payments, acknowledgement of handling trauma situations, answering phone line for busy office PSR - Patient Service Representative
Urgent Care-Savannah, GA
November 2018 to March 2019
Checking in patients, entering demographics, verifying insurances, collecting copays, answering multiple phone line, scanning documents, assisting with traumas and providing great customer service. Front Desk Receptionist
Quality Inn & Suites-Hardeeville, SC
June 2014 to May 2018
Greeted customers and visitors in-person and via telephone calls. Oversee inventory activities, including materials monitoring, ordering or requisition, and supply stocking or re-stocking.
Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities and communicate management instruction. Carefully wrote down all phone messages and relayed them to the appropriate personnel. Kept reception area clean and neat to give visitors a positive impression of the company. Monitored premises security, screened visitors, updated logs and issued passes. Assistant Manager
Country Inn & Suites-Beaufort, SC
June 2013 to May 2015
Beaufort, SC
Interviewed job candidates and made staffing decisions. Counted cash drawers and made bank deposits.
Reordered inventory when it dropped below predetermined levels. Instructed staff on appropriately handling difficult and complicated sales. Hired, trained and evaluated personnel in sales and marketing. Examined merchandise to verify that it was correctly priced and displayed. Scheduled and led weekly store meetings for all employees. Generated repeat business through exceptional customer service. Operated a cash register for cash, check and credit card transactions with [Number] % accuracy. Hospitality Manager
Comfort Inn- Quality Inns-Hardeeville, SC
January 2000 to February 2015
Collaborated with front desk staff to ensure the delivery of efficient, high-quality service. Enhanced company reputation by getting repeating customers. Provided coaching, mentoring, and consultation to staff to enhance staff development. Supervised and coordinated dining room activities and employee schedules. Set-up and operated line for breakfast and lunch service. Improved customer service ratings through reviews
Substitute Teacher
Ridgeland Elementary School-Ridgeland, SC
February 1998 to February 1999
Instructed, tutored, and mentored individual students. Completed documentation of attendance, grades, and other required details.
Led classroom activities for play-based and immersive learning. Maintained a safe and orderly classroom.
Residential Assistant Manager
Voorhees College-Denmark, SC
September 1996 to April 1997
Making announcements for students regard mail, visitors or mail Processing issuing mail
Answering multiple phone lines
Assisting with Dormitory meetings
Tutor
Denmark Olar Elementary School-Denmark, SC
February 1996 to January 1997
Provided early intervention assistance to struggling students not yet considered behind. Planned and led activities to develop students' physical, emotional and social growth. Instructed small groups of students in basic concepts such as the alphabet, shapes and color recognition. Education
Bachelor of Arts in Sociology
Voorhees College-Denmark, SC
August 1993 to May 1997
Jasper County High School-Ridgeland, SC
May 1993
Skills
• Practice management
• Multi-line phone systems (10+ years)
• Cash handling
• Insurance verification
• Data entry
• Medical coding
• Stocking
• Hospital experience
• Microsoft Word
• Typing
• Marketing
• Interviewing
• Sales
• Office experience
• Patient care
• Organizational skills
• Tutoring
• Medical terminology
• Phone etiquette
• Mentoring
• Management
• Recruiting
• Meditech
• Early intervention
• Medical records
• Customer service
• Front desk
• Administrative experience
• Computer literacy
• Retail sales
• ICD-10
• Customer service (10+ years)
• Medical Coding
• CPT Coding
• EMR systems
• OSHA (2 years)
• Project management
• Computer skills
• Cerner
• CPR
• Teaching
• eClinicalWorks
• Experience administering injections (Less than 1 year)
• Nursing
• Time management
• Vital signs
• Microsoft Office
• HIPAA (5 years)
• Vital signs (Less than 1 year)
• Assistant manager experience
• Hospitality management
• Phlebotomy (Less than 1 year)
Awards
Certified Billing and Coding Specialist
August 2025
I’ve recently took the state exam through NHA and passed as a Certified Billing and Coding Specialist Certifications and Licenses
Certified Medical Assistant
Present
CNA
CPR Certification
Contact this candidate