Assistance Manager Candidate with Retail Leadership

Nikki Wilson

*** ********* **, *******, ** ***** • 901-***-**** • ***********@*****.***

Retail management professional focused on enhancing store performance and customer satisfaction. Expertise in fostering collaboration and teamwork among staff. Demonstrated ability to adapt to changing retail environments while executing successful sales strategies and maintaining strict inventory control. Committed to delivering excellence through innovative solutions and a strong customer-centric focus.

Experience

JUNE 2023– PRESENT

Store Manager Madrag Company Memphis, TN

Involve overseeing store plan goals, UPT, DPT, and POS systems in relation to sales, utilizing inventory management software, ensuring a safe environment, and analyzing daily operations, sales data, and financial management. Supervising, training, and motivating employees, creating work schedules, and conducting performance reviews. Mentoring associates to achieve or exceed sales goals of 92% of the time over a 2-year period.

SEPTEMBER 2019 – JANUARY 2023

Merchandise Controller TJX Distribution Memphis, TN

Oversee merchandise receipt at the warehouse, ensuring alignment with purchase and customer order specifications prior to shipment to retailers and customers. Validates merchandise quality, fashion, brand, and price to ensure consistency with customer expectations. Provides feedback on newly arrived items at the distribution center and proactively addresses vendor compliance issues, notifying the Vendor Compliance team of non-compliance.

NOVEMBER 2017 – FEBRUARY 2019

Quality Assurance Analyst Nike Factory Memphis, TN

Maintained comprehensive quality assurance procedure documentation, monitored production lines, inspected orders prior to delivery, and conducted in-depth analyses of products, systems, and materials, to ensure defects-free products. Regularly performed audio checks, managed inventory rotation, processed shipments, and maintained well-organized stock shelves.

OCTOBER 2014 – JUNE 2017

XPO Logistics Lead Memphis, TN

Managed the shipping and receiving department, ensuring employee adherence to standard operating procedures and corporate policies. Evaluated inventory levels, initiated procurement, replenished stock, reviewed workload orders, and planned, organized, and delegated production tasks to employees. Supervised trailer loading and unloading, collaborated with forklift operators to position products in designated locations, and performed inventory audits, stock adjustments, and warehouse reorganization.

AUGUST 2011 – OCTOBER 2014

Medical Assistant Access Home Health Memphis, TN

Engaged in patient-centered care with elderly, pediatric, and disabled populations, performing home visits and attending medical appointments. Assisted with specialized medical treatments, updated patient records, and supported daily living routines. Tracked medication schedules, documented vital signs, and addressed patients’ personal needs, fostering empathetic connections through conversation and compassionate care.

JUNE 2004 – JANUARY 2006

Licensed Practical Nurse Saint Francis Hospital-Bartlett Memphis, TN

Administered medications, managed wound care, and provided respiratory treatments while assisting with non-invasive procedures. Documented patients’ dietary requirements and intake, assisting with feeding to promote optimal nutrition. Educated clients, patients, and caregivers regarding medical diagnoses, treatment options, chronic disease self- management, and wound care. Assisted physicians during examinations and diagnostic scans, documenting patients’ medical histories, current symptoms, and vital signs, including height and weight.

Skills

•Typing speed 30 words per minute •Microsoft office proficiency • Family education • Time management •Narcotics counting • Infection control • Data analytics •Wound care •Team collaboration •Effective communication •Adaptability

Education

JUNE 1998

Lincoln Academy Arlington, TX

AUGUST 2002

LPN License Southwest Community College Memphis, TN

MAY 2004

CNA License Concorde Career College Memphis, TN

Activities

Horse Riding • Wall Climbing • Art •

Contact this candidate