Crisis Intervention for Athlete-Driven Healing

Samantha Nielsen

(***) *** – **** ************@*****.*** Columbia, CT

Professional Summary

Compassionate and dedicated mental health professional with expertise in counseling, psychology, and crisis intervention. Experienced in supporting youth and families in high-stress clinical and community settings. Skilled at building rapport with diverse populations, managing emergencies calmly, and collaborating with multidisciplinary teams to deliver client-centered care. Education

Post University — Master’s in Counseling & Human Services 2022 – Present

University of Connecticut — Bachelor of Arts in Psychology 2018 – 2021

Manchester Community College

2017 – 2018

Hopatcong High School

2013 – 2016

Professional Experience

Hospital for Special Care

Unit Secretary Per-Diem

October 2025 – Present

• Provide administrative support to the Medical Rehab Unit inpatient clinical team.

• Coordinate communication between staff, patients, and families.

• Maintain accurate documentation and ensure smooth unit operations.

• Assist nursing staff with clerical tasks during high-acuity situations, including behavioral emergencies.

• Manage intake and discharge paperwork; maintain confidential patient records using Epic electronic health systems.

CHR Roots to Recovery, Willimantic, CT

Therapist Intern

August 2025 - Present

• Provide individual and group therapy services to clients in a community-based behavioral health setting.

• Conduct assessments, develop treatment plans, and facilitate therapeutic interventions.

• Collaborate with multidisciplinary teams to support client recovery and wellness. CHR – Emergency Mobile Psychiatric Services (EMPS) Family Support Specialist

2023 – Present

• Deliver immediate, community-based crisis intervention and stabilization for children, adolescents, and families.

• Serve as the initial point of contact for families in crisis, offering emotional support, de- escalation, and guidance in-person and via telehealth.

• Collaborate with clinicians to assess risk, develop safety plans, and prioritize client well-being.

• Support families through acute psychiatric episodes and coordinate continuity of care. Hartford HealthCare – Natchaug Hospital

Child & Adolescent Unit Clerk

September 2023 – October 2025

• Provide administrative support to the adolescent inpatient clinical team.

• Coordinate communication between staff, patients, and families.

• Maintain accurate documentation and ensure smooth unit operations.

• Assist nursing staff with clerical tasks during high-acuity situations, including behavioral emergencies.

• Manage intake and discharge paperwork; maintain confidential patient records using Epic electronic health systems.

Hartford HealthCare – Natchaug Hospital

Mental Health Worker

2021 – 2023

• Provided direct care to patients with mental health and co-occurring disorders in inpatient units.

• Supported patients’ structure and engagement through daily activities, therapeutic groups, and skill-building.

• Monitored behavioral and emotional states; reported observations to clinical staff.

• Applied verbal de-escalation and trauma-informed methods to manage crises safely.

• Collaborated with interdisciplinary teams for treatment planning and care coordination.

• Assisted with intake and discharge processes; maintained compliant clinical documentation. Mansfield Community Center

Before & After School Counselor / Teen Center Supervisor / Summer Camp / Fitness Assistant 2017 – 2022

• Designed and led educational and recreational activities for children and teens.

• Supervised staff and ensured a safe, engaging environment.

• Promoted health and wellness through fitness programs. Hopatcong Borough – Day Plus Program

Before & After School Care Staff

2015 – 2016

• Facilitated enrichment activities for elementary-aged children.

• Ensured safety and supported behavior management. Courtyard by Marriott

Hospitality Staff

2015 – 2016

• Delivered high-quality guest service in a fast-paced environment.

• Managed customer inquiries and maintained welcoming surroundings. Certifications

• Crisis Prevention Intervention (CPI) Instructor Certification — March 2025 Trained to teach trauma-informed, evidence-based strategies for safely managing disruptive or assaultive behavior.

• Child Development Associate (CDA) Credential — 2016 Nationally recognized credential in early childhood development and child-centered teaching strategies for ages birth to five.

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