Administrative Assistant with Remote Support Expertise

Kassandra Walker

Charlotte, NC *****

980-***-****

*****************@*****.***

Professional Summary

Detail-oriented and highly organized Administrative Assistant with strong experience supporting teams remotely. Skilled in scheduling, email management, data entry, document preparation, and customer communication. Proficient with digital office tools and able to manage multiple tasks efficiently in a remote work environment.

Skills

• Remote administrative support

• Calendar & email management

• Data entry & record keeping

• Microsoft Office (Word, Excel, Outlook)

• Google Workspace (Docs, Sheets, Drive)

• Customer service & communication

• Appointment scheduling

• File organization & document preparation

• Time management & multitasking

• video meeting platforms (Zoom, Microsoft Teams)

Work Experience

Administrative Assistant

Atrium health environmental services Charlotte, NC 28215 / Remote

March - 2023 - February –2025

• Managed calendars, meetings, and appointments for team members

• Responded to emails and handled professional correspondence

• Maintained digital files and updated internal databases

• Assisted with reports, spreadsheets, and presentations

• Coordinated virtual meetings using Zoom or Teams

Customer Service Representative

CLT Airport Charlotte, NC 28216 / Inside Remote

February-2025 – February –2026

• Provided customer support via phone, email, and chat

• Resolved customer issues while maintaining professionalism

• Processed orders and maintained accurate records

Education

High School Diploma

Smart horizons Career online Education- Pompano Beach, FL 33069

Career Certificate in Professional Skills Development

• The General Career Preparation Program includes Courses focused on Personal Management, Life, Career, and Computing Skills.

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