Versatile Billing and Customer Service Specialist
Resume:
Kendrea Woods
Houston, TX *****
**************@*****.***
Authorized to work in the US for any employer
Work Experience
Customer Service Specialist
GetixHealth-Houston, TX
June 2023 to Present
Billing and coding insurance, taking payments from the patient on Dr visits and verifying coverage Member Service Representative
AHC Management LLC-Houston, TX
December 2022 to April 2023
Explain the benefits members have with their PPO insurance. Giving proper information and in and out of network benefits and repricing
Customer Service Representative
iQor-Houston, TX
August 2021 to September 2022
Customer satisfaction, and handling payments to keep the customers power on in the state of Maine Tax Preparer/Supervisor
Jackson Hewitt-Houston, TX
December 2015 to April 2022
Tax preparation, filing, and answering phones and handling deposits CSR - Customer Service Supervisor
neighborhood wlamart-Houston, TX
May 2020 to August 2021
Cashier and also completed audits. Customer satisfaction provided Customer Service Rep from Home
Arise Virtual Solutions-Houston, TX
August 2017 to June 2021
* Troubleshooting Comcast equipment
* Taking payment arrangements
* Updating the customer on new promotions and equipment Tax Professional
H&R Block
December 2017 to March 2018
Preparing tax returns and taking payments
Education
Associates in Business
Post University
January 2015
High school diploma or GED
Skills
• Accounting
• Communication skills
• Epic (3 years)
• Typing
• Tax Experience
• Journal Entries
• Microsoft Word
• Home health (6 years)
• Home Healthcare (6 years)
• Medical Billing (4 years)
• Data Entry
• Windows
• Healthcare management (8 years)
• General Ledger Accounting
• Medical Terminology (4 years)
• Balance Sheet Reconciliation
• General Ledger Reconciliation
• Customer service
• Accounts Payable
• Driving
• Microsoft Excel
• Auditing
Contact this candidate