MICHAEL WILLIAMS
Rincon, Ga *****
912-***-**** - ********@*****.***
WAREHOUSE OPERATIONS SUPERVISOR
Warehouse professional with extensive experience in overseeing logistics and inventory control. Known for implementing effective strategies to streamline operations and ensure timely deliveries. Proven ability to efficiently plan and manage multiple assignments. Proactive problem solver who gets the job done. Highly focused on team collaboration and achieving optimal results in dynamic environments. Skills
Software: Microsoft Office Suite
(Word, Excel, PowerPoint, OneNote,
Outlook), SharePoint, Adobe Suite
• Operating Systems: Mac / Microsoft
Windows
•
Warehouse Management System: AS
400, Red Prairie, Citrix, Blue Prairie
JDA
• • Warehouse safety
• Load planning • Shipping and receiving
PROFESSIONAL EXPERIENCE
2023 to 2025 Warehouse Operations Supervisor
Americold Logisitcs – Bloomingdale, GA
Supervised daily warehouse operations to ensure efficient workflow and adherence to safety protocols.
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Coordinated inventory management processes to optimize stock levels and minimize discrepancies.
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Implemented training programs for new employees, enhancing team productivity and operational knowledge.
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Monitored performance metrics to identify areas for process improvement and cost reduction initiatives.
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Developed and maintained standard operating procedures to streamline warehouse activities and improve compliance.
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2015 to 2023 Warehouse Operations Supervisor
NFI California Calcartage
The Warehouse Operations Supervisor is responsible for the efficient day-to-day operation of the warehouse with particular emphasis on the supervising warehouse personnel and achieving daily production goals.
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Develops and implements shipping and receiving work schedules and assignments to assure effective and efficient operations to meet goals
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Supervises all inbound and outbound shipments to ensure they are correct and carried out in a timely fashion
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• Coordinates the maintenance of equipment with management Reviews the daily work objective and determines productivity requirements to produce during the shift to meet the overall building objectives
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• Drafts and submits daily end of shift report
Makes recommendations to management on initiatives and programs to improve operations and works on those programs
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Supports all safety programs and OSHA compliance to ensure a safe work environment for all employees
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2014 to 2015 Foreman
Under the supervision of the assigned supervisor, oversees warehouse service support programs; assists with the planning, coordination and direction of warehouse support activities and performs such other related work as required.
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• Coordinate and schedule the operations of the warehouse Perform various warehouse procedures, including proper and orderly storage of various, supplies and equipment
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Perform physical and clerical duties involved in the rotation and proper handling of supplies and equipment
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Operate a light truck, forklift, pallet jack and other warehouse delivery vehicles, machines, and equipment
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• Maintain inventory levels
• Maintain and prepare a variety records and reports
• Prioritize and schedule work
• Understand and carry out oral and written instructions
• Work with minimal supervision and perform independent tasks 2005 to 2010 Quality Assurance
Responsible for resolving all inventory discrepancies and process inaccuracies, contributing to successful inventory audits of the facility, and achieving or exceeding performance targets. Performed routine cycle counts of the inventory to ensure the system quantity and physical quantity of product is correct. Responsible for performing process audits of the entire facility which determine whether Operations and Planning Team Members are performing tasks correctly.
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• Researches and resolves inventory discrepancies
Reports inventory gain or loss over a certain threshold into a database (i.e., holding account)
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Audits receiving packets daily/weekly to ensure all information is correct and free of discrepancies
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• Reviews damages and repackages inventory
• Works closely with Supervisors and associates to correct errors within current shift Processes damaged product upon inbound receipt and works with Vendor for credit or return of product
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• Maintains and communicates Salvage product documentation and pick up
• Processes all inhouse damages
EDUCATION
01/1988 High School Diploma
Copiague High School - Copiague, NY
OVERVIEW OF KEY CONTRIBUTIONS
Exceptional Customer Service: Strong communication skills to understand customer needs and provide exceptional results. Track record of successfully dealing with difficult personalities to resolve dissatisfaction.
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Independent and Team Player: Enjoy collaborating with colleagues, clients, and customers, as well as completing tasks independently. Eager to motivate and inspire others to deliver their best.
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Organized and Motivated: Skilled in maintaining order. Able to seamlessly multi- task long and short-term priorities to generate desired results.
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Motivated Learner: Highly dedicated and innovative solution finder with strong entrepreneurial attributes. Demonstrated ability to assimilate to new ideas, concepts, methods, and technologies.
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